Bug 1679314

Summary: [Dell EMC 7.6 BUG]: abrt fails to report bug due to tainted kernel
Product: Red Hat Enterprise Linux 7 Reporter: Charles Rose (Dell) <crose>
Component: abrtAssignee: Martin Kyral <mkyral>
Status: CLOSED ERRATA QA Contact: Martin Kyral <mkyral>
Severity: high Docs Contact:
Priority: high    
Version: 7.6CC: ekulik, kazen, linux-bugs, mkyral, msuchy, ovasik
Target Milestone: rc   
Target Release: 7.8   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: gnome-abrt-0.3.4-9.el7 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1791655 (view as bug list) Environment:
Last Closed: 2020-09-29 19:53:13 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1689420, 1729244, 1776446, 1780582, 1791655, 1824304    
Attachments:
Description Flags
screenshot of the dialog none

Description Charles Rose (Dell) 2019-02-20 21:08:53 UTC 
Description of problem:
abrt detects kernel oops(amdgpu), but will not report to Red Hat due to tainted kernel (W). The kernel is tainted because sosreport ran 'bpftool' which is Tech Preview in RHEL 7.6 - https://access.redhat.com/solutions/3725951

As eBPF feature is unrelated to the kernel oops, abrt should allow the bug to be reported.

Version-Release number of selected component (if applicable):
abrt-2.1.11-52.el7.x86_64

How reproducible:
Always

Steps to Reproduce:
1. Install RHEL7.6, wait for Kernel Oops
2. Click on abrt icon on gnome-desktop or 'abrt-cli list'
3. Bug cannot be reported to Red Hat due to tainted kernel.

Actual results:
A kernel problem occurred, but your kernel has been tainted (flags:GW). Explanation:
W - Taint on warning.
Kernel maintainers are unable to diagnose tainted reports.

"Report" button on abrt-gnome is disabled.

Expected results:
User should be able to report bug.

Additional info:
Comment 3 Martin Kutlak 2020-01-16 10:11:32 UTC 
You should be able to report not-reportable (tainted) kernel oopses through terminal with:
$ abrt-cli report --unsafe XXYYZZ 

This "feature" is not implemented in gnome-abrt yet.

A workaround to report them with gnome-abrt is to delete a "not-reportable" file from problem directory (/var/spool/abrt/kerneloops-XX-YY-ZZ).
Comment 8 Martin Kyral 2020-06-19 06:58:11 UTC 
Created attachment 1698049 [details]
screenshot of the dialog

Bugfix verified. gnome-abrt fires up a confirmation dialog allowing to proceed when attempting to report a not-reportable problem, instead of refusing it straight away (see the attached screenshot)
Comment 10 errata-xmlrpc 2020-09-29 19:53:13 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (abrt bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2020:3912