Bug 1684454
| Summary: | [Satellite 6 + Insights]Remediation playbook execution fails with an error: Failed to create job. Ensure your systems are registered in Foreman. | ||||||
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| Product: | Red Hat Satellite | Reporter: | Amar Huchchanavar <ahuchcha> | ||||
| Component: | Ansible - Configuration Management | Assignee: | satellite6-bugs <satellite6-bugs> | ||||
| Status: | CLOSED DUPLICATE | QA Contact: | Lukas Pramuk <lpramuk> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 6.4.2 | CC: | ahuchcha, akarimi, andy.speagle, bbuckingham, bkearney, ktordeur, nshaik, qguo, roarora | ||||
| Target Milestone: | Unspecified | ||||||
| Target Release: | Unused | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2019-09-23 18:10:17 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Created attachment 1546303 [details]
Idebug.logs
Hello Brad, Here is the root cause for the reported bug, problematic system was registered with a short name (client) and when this client is registered to insights, it reports its hostname as FQDN. And when running the remediation scripts it does a lookup with FQDN and unable to find the same returns a nil ID Executing the same code from /opt/theforeman/tfm/root/usr/share/gems/gems/redhat_access-2.2.0/app/models/redhat_access/concerns/host_managed_extensions.rb reveals that empty Host IDs are returned when doing the lookup // snippet from the foreman-rake console // irb(main):006:0> hostname_rules_relation.keys => ["client.example.com"] -----> this is the Host known to Insights irb(main):007:0> host_ids = Host::Managed.where(:name => hostname_rules_relation.keys) => #<ActiveRecord::Relation []> -----> when tried to lookup for the Host from Foreman DB, it didn't find any records with a FQDN irb(main):008:0> host_ids = Host::Managed.where(:name => hostname_rules_relation.keys).pluck(:id) => [] ----> nil host ID returned Confirming the host record from Foreman # hammer host list --search "name ~ client" ----|----------------|------------------|------------|------------|-------------------|--------------|---------------------- ID | NAME | OPERATING SYSTEM | HOST GROUP | IP | MAC | CONTENT VIEW | LIFECYCLE ENVIRONMENT ----|----------------|------------------|------------|------------|-------------------|--------------|---------------------- 21 | client | RHEL Server 7.1 | | 192.168.122.12 | aa:bb:cc:dd:00:c1 | RHEL7 | Library ----|----------------|------------------|------------|------------|-------------------|--------------|---------------------- This exactly matches what's reported in https://bugzilla.redhat.com/show_bug.cgi?id=1644832 and it's fixed in Satellite 6.5 Snap 17 release. I think we can close out this bug in favor of https://bugzilla.redhat.com/show_bug.cgi?id=1644832 Hi Nagoor, Before we close bugzilla as a duplicate of bug 1644832 as suggested comment 11, is there a separate bugzilla tracking the redhataccess PR referenced in comment 12? If not, we should probably create one and associate that PR to it. Hello Brad, As Rohan opened a new bugzilla https://bugzilla.redhat.com/show_bug.cgi?id=1729843 for handling upper case hostname with insights. We are good to close this one out as a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1644832 Thanks Nagoor! *** This bug has been marked as a duplicate of bug 1644832 *** |
Description of problem: [Satellite 6 + Insights]Remediation playbook execution fails with an error: Failed to create job. Ensure your systems are registered in Foreman. Version-Release number of selected component (if applicable): satellite-6.4.1-1.el7sat.noarch How reproducible: Not all customers are facing this issue. >production.log 2019-02-22T14:13:12 [I|app|9f08e] Processing by Api::V2::JobInvocationsController#create as JSON 2019-02-22T14:13:12 [I|app|9f08e] Parameters: {"job_invocation"=>{"feature"=>"ansible_run_insights_plan", "host_ids"=>"plan_id=40799", "inputs"=>{"organization_id"=>3, "plan_id"=>40799}}, "apiv"=>"v2"} . 2019-02-22T14:13:13 [E|bac|9f08e] external method 'search_by_plan_id' failed with error: undefined method `id' for nil:NilClass (ScopedSearch::QueryNotSupported) /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:408:in `rescue in to_ext_method_sql' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:405:in `to_ext_method_sql' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:213:in `sql_test' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:550:in `sql_test' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:497:in `to_single_field_sql' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:509:in `to_sql' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:54:in `build_find_params' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/query_builder.rb:22:in `build_query' /opt/theforeman/tfm/root/usr/share/gems/gems/scoped_search-4.1.3/lib/scoped_search/definition.rb:300:in `block in register_named_scope!' /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/relation/delegation.rb:90:in `public_send' /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/relation/delegation.rb:90:in `block in method_missing' /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/relation.rb:336:in `scoping' /opt/theforeman/tfm-ror51/root/usr/share/gems/gems/activerecord-5.1.6/lib/active_record/relation/delegation.rb:90:in `method_missing' /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution-1.5.6/app/models/targeting.rb:43:in `block in resolve_hosts!' /usr/share/foreman/app/models/concerns/foreman/thread_session.rb:94:in `as' /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution-1.5.6/app/models/targeting.rb:43:in `resolve_hosts!' /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution-1.5.6/app/lib/actions/remote_execution/run_hosts_job.rb:30:in `plan' /opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.0.5.1/lib/dynflow/action.rb:493:in `block (3 levels) in execute_plan' the problem appears to be , /opt/theforeman/tfm/root/usr/share/gems/gems/foreman_remote_execution-1.5.6/app/models/targeting.rb:43:in `block in resolve_hosts!'