Bug 1702417
Summary: | ctrl,alt keys and arrow keys missing on virtual keyboard | ||||||||||
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Product: | Red Hat Enterprise Linux 7 | Reporter: | Vishal Pakolu <vpakolu> | ||||||||
Component: | gnome-shell | Assignee: | Carlos Garnacho <cgarnach> | ||||||||
Status: | CLOSED ERRATA | QA Contact: | Desktop QE <desktop-qa-list> | ||||||||
Severity: | urgent | Docs Contact: | |||||||||
Priority: | urgent | ||||||||||
Version: | 7.6 | CC: | ayadav, cgarnach, cpippin, cww, dkochuka, fmuellner, hchatter, hugh, jadahl, joboyer, mclasen, petersen, tpelka | ||||||||
Target Milestone: | rc | ||||||||||
Target Release: | --- | ||||||||||
Hardware: | x86_64 | ||||||||||
OS: | Linux | ||||||||||
Whiteboard: | |||||||||||
Fixed In Version: | gnome-shell-extensions-3.28.1-8.el7 | Doc Type: | If docs needed, set a value | ||||||||
Doc Text: | Story Points: | --- | |||||||||
Clone Of: | Environment: | ||||||||||
Last Closed: | 2020-03-31 19:39:43 UTC | Type: | Bug | ||||||||
Regression: | --- | Mount Type: | --- | ||||||||
Documentation: | --- | CRM: | |||||||||
Verified Versions: | Category: | --- | |||||||||
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
Cloudforms Team: | --- | Target Upstream Version: | |||||||||
Embargoed: | |||||||||||
Bug Depends On: | |||||||||||
Bug Blocks: | 1632904, 1727111 | ||||||||||
Attachments: |
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Comment 6
amit yadav
2019-05-07 13:09:07 UTC
Created attachment 1604314 [details] Screen keyboads in RHEL 7.7 TEST SETUP Distro: RHEL 7.7 Workstation Released TEST PROCEDURE 1. Install distro RHEL-7.7. 2. Download and install Brew build 947134: https://brewweb.engineering.redhat.com/brew/buildinfo?buildID=947134 3. Log in to a GNOME session. 4. Enable screen keyboard via gnome-control-center. 5. Press SuperKey. 6. Start typing "settings" The requested feature is not present. No Ctrl or Alt keys visible. RESULT Desired feature not available. Created attachment 1604315 [details] Onscreen keyboard in RHEL-7.7-updates-20190813.0 TEST SETUP Distro: RHEL-7.7-updates-20190813.0 TEST PROCEDURE 1. Install distro RHEL-7.7-updates-20190813.0. 2. Download and install Brew build 947134: https://brewweb.engineering.redhat.com/brew/buildinfo?buildID=947134 3. Log in to a GNOME session. 4. Enable screen keyboard via gnome-control-center. 5. Press SuperKey. 6. Start typing "settings" The requested feature is not present. No Ctrl or Alt keys visible. RESULT Desired feature not available. Hi Pavlin, thanks for the testing. (In reply to Pavlin Georgiev from comment #27) > Created attachment 1604315 [details] > Onscreen keyboard in RHEL-7.7-updates-20190813.0 > > TEST SETUP > Distro: RHEL-7.7-updates-20190813.0 > > > TEST PROCEDURE > 1. Install distro RHEL-7.7-updates-20190813.0. > 2. Download and install Brew build 947134: > https://brewweb.engineering.redhat.com/brew/buildinfo?buildID=947134 This feature is offered as a gnome-shell extension, built into the separate gnome-shell-extension-extra-osk-keys subpackage there. After installing it, it also needs enabling through gnome-tweaks (In the Extensions tab, seen as "Extra onscreen keyboard keys") > 3. Log in to a GNOME session. > 4. Enable screen keyboard via gnome-control-center. > 5. Press SuperKey. > 6. Start typing "settings" > The requested feature is not present. > No Ctrl or Alt keys visible. Running these steps, with my small addendum, results in the extra keys being visible in the OSK. Could you test again and verify? Created attachment 1612633 [details] Onscreen keybord after installing gnome extensions TEST SETUP Distro: RHEL 7.6 TEST PROCEDURE 1. Install distro RHEL 7.6 on a VM. 2. Download and install Brew build 947134: https://brewweb.engineering.redhat.com/brew/buildinfo?buildID=947134 3. Start gnome-tweaks. 4. From section "Extensions" turn on "Extra onscreen keyboard keys". 5. Log out. 6. Log in a GNOME session. 7. Press Super key and start typing "settings". Ctrl, Alt keys are visible. The desired feature is available. RESULT Installing package: gnome-shell-extension-extra-osk-keys-3.28.1-8.el7 makes available the desired feature. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2020:1021 |