Bug 171600

Summary: Evolution crashes on startup
Product: [Fedora] Fedora Reporter: Russell Coker <rcoker>
Component: evolutionAssignee: Matthew Barnes <mbarnes>
Status: CLOSED WORKSFORME QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: rawhideCC: lsof
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-01-02 14:51:55 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
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Description Flags
GDB information on the crash
none
GDB trace with the debuginfo package installed
none
backtrace from g_logv none

Description Russell Coker 2005-10-24 06:45:03 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8b5) Gecko/20051008 Fedora/1.5-0.5.0.beta2 Firefox/1.4.1

Description of problem:
Crashes with the following messages on stdout/stderr at startup:

$ evolution
adding hook target 'source'

(evolution:3498): camel-WARNING **: camel_exception_get_id called with NULL para
meter.

(evolution:3498): Gdk-CRITICAL **: gdk_gc_set_foreground: assertion `GDK_IS_GC (                                                                                                                                                    gc)' failed

(evolution:3498): camel-WARNING **: Could not find key entry for word 'sysv00000                                                                                                                                                    000': Success


(evolution:3498): camel-WARNING **: Could not find key entry for word '00000000'                                                                                                                                                    : Success


(evolution:3498): camel-WARNING **: Could not find key entry for word '000000010                                                                                                                                                    0000000': Success


(evolution:3498): camel-WARNING **: Could not find key entry for word '000000000                                                                                                                                                    0000000': Success


(evolution:3498): camel-WARNING **: Could not find key entry for word '0x0000000                                                                                                                                                    0': Success


(evolution:3498): camel-CRITICAL **: camel_folder_free_message_info: assertion `                                                                                                                                                    info != NULL' failed


Version-Release number of selected component (if applicable):
2.4.1-4

How reproducible:
Always

Steps to Reproduce:
I just start Evolution from the GUI or from the command-line.

Additional info:
Comment 1 Dave Malcolm 2005-10-24 17:44:24 UTC 
Thanks for this report.

That package works for me.  Please can you install the debuginfo packages for
evolution and e-d-s, try running evolution under gdb, and submit a backtrace
(using "t a a bt" to get all threads).  Thanks.
Comment 2 Russell Coker 2005-10-24 21:28:45 UTC 
Created attachment 120323 [details]
GDB information on the crash
Comment 3 Dave Malcolm 2005-10-24 22:52:36 UTC 
Thanks.

It's crashing in thread 5 in one of the camel backends (handling mail stored
locally, e.g. mbox or maildir)

What does "rpm -q evolution-data-server" say?

Please can you install evolution-data-server-debuginfo, and regenerate a
backtrace.  Thanks.
Comment 4 Russell Coker 2005-10-25 03:05:58 UTC 
Created attachment 120337 [details]
GDB trace with the debuginfo package installed
Comment 5 Dave Malcolm 2005-10-25 16:52:04 UTC 
Thanks.  So it's reading through a NULL camel_index pointer when refreshing an
account based on a local mbox file.

What may have happened is that the index file has somehow got corrupt, and the
loader is failing.

The message:
(evolution:3498): camel-CRITICAL **: camel_folder_free_message_info: assertion `
                                                                               
                                                                   info != NULL'
failed
suggests this as well.  If you put a breakpoint on g_logv it may be helpful to
get a backtrace at the point where this is output (and then we can hopefully fic
this bug, rather than patching around it...)

As a workaround, try quitting evolution, navigating to the folder below the
~/.evolution/mail/local directory and moving away the .index file, then
restarting evolution - does that help?
Comment 6 Russell Coker 2005-10-25 21:38:39 UTC 
Created attachment 120389 [details]
backtrace from g_logv

This is a backtrace from where g_logv is called before the crash proper.
Comment 7 Russell Coker 2005-10-25 21:45:21 UTC 
I moved the file Inbox.ibex.index, it was re-created identically and Evolution
crashed again.  Incidentally that file was 1024 bytes in size.

I just recalled that recently I changed a setting to have Evolution index the
bodies of messages, the first crash may have been the first time I restarted it
after changing that setting.
Comment 9 Dave Malcolm 2005-10-25 23:29:29 UTC 
Thanks: can you specify which setting you're referring to in comment 7?  Does
changing it back help?
Comment 10 Russell Coker 2005-10-26 03:16:26 UTC 
I have just discovered that removing the file Inbox.ibex.index.data is the
solution (or work-around) for the problem.  Would you like the file as a private
attachment?
Comment 12 Matthew Barnes 2006-12-31 16:50:08 UTC 
Does this problem still exist in Fedora Core 6?
Comment 14 Need Real Name 2007-01-02 18:45:18 UTC 
Evolution still crashes on startup for me. About 30% of the time.