Bug 173031

Summary:

Program crashes when viewing html emails

Product:

[Fedora] Fedora

Reporter:

Mike Chambers <mike>

Component:

evolution

Assignee:

Dave Malcolm <dmalcolm>

Status:

CLOSED NEXTRELEASE

QA Contact:

Severity:

medium

Docs Contact:

Priority:

medium

Version:

rawhide

Target Milestone:

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Target Release:

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Hardware:

All

OS:

Linux

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2006-01-19 05:53:45 UTC

Type:

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Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Embargoed:

Attachments:

Description	Flags
My Internet folder with an email that crashes	none

Description Mike Chambers 2005-11-12 19:03:28 UTC

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.12) Gecko/20051018 Fedora/1.7.12-2

Description of problem:
When you open up evolution, whether you click on an html email, or it's already highlighted from being there previously, it crashes.

Version-Release number of selected component (if applicable):
evolution-2.4.1-7 evolution-data-server-1.4.1.1-1 gtkhtml3-3.8.1-2 gtkhtml2-2.6.3-1 gnome-python2-gtkhtml2-2.12.1-6

How reproducible:
Always

Steps to Reproduce:
1.Open Evolution
2.Click on an html email
3.
  

Actual Results:  Program crashes, even while working offline (I think).

Expected Results:  Program should download the html content and allow to be viewed.

Additional info:

This was after a rawhide install on 11/11.

Comment 1 Dave Malcolm 2005-11-14 18:00:15 UTC

Thanks for this bug report.

Those packages are working for me.  Please can you install the debuginfo
packages, then run evolution under gdb, and obtain a stack backtrace  using "t a
a bt") when evolution crashes.

See http://fedoraproject.org/wiki/StackTraces for more information

Thanks.

Comment 2 Mike Chambers 2005-11-14 21:23:45 UTC

I think I may have fixed the problem.  I usually make backups of my
/home/user/.evolution folder before I reinstall a system.  And I think the
cache/http dir was causing it, as I deteled the stuff in that dir, and so far
(well only two) it hasn't crashed on html emails.  I will watch for a few more
just to make sure, and close if it that is the case.

Comment 3 Mike Chambers 2005-11-15 12:44:03 UTC

Ok, the problem still exists, so here is the attempted backstrace, let me know
if I need to do something different...

(gdb) t a a bt

Thread 6 (Thread -1298429008 (LWP 4914)):
#0  0x003f3402 in __kernel_vsyscall ()
#1  0x03e1f846 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#2  0x02b549b7 in e_msgport_wait (mp=0x89efc48) at e-msgport.c:511
#3  0x02b550ad in thread_dispatch (din=0x89f0f40) at e-msgport.c:874
#4  0x03e1dbe2 in start_thread () from /lib/libpthread.so.0
#5  0x00a6353e in clone () from /lib/libc.so.6

Thread 5 (Thread -1249367120 (LWP 4913)):
#0  0x003f3402 in __kernel_vsyscall ()
#1  0x03e1f846 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#2  0x02b549b7 in e_msgport_wait (mp=0x89f0f10) at e-msgport.c:511
#3  0x02b550ad in thread_dispatch (din=0x89f0eb8) at e-msgport.c:874
#4  0x03e1dbe2 in start_thread () from /lib/libpthread.so.0
#5  0x00a6353e in clone () from /lib/libc.so.6

Thread 4 (Thread -1259856976 (LWP 4911)):
#0  0x003f3402 in __kernel_vsyscall ()
#1  0x03e1f846 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#2  0x02b549b7 in e_msgport_wait (mp=0x8c5df20) at e-msgport.c:511
#3  0x0565981d in sync_op (emss=Variable "emss" is not available.
) at em-sync-stream.c:225
#4  0x05659aa4 in stream_close (stream=0x8c41dd4) at em-sync-stream.c:323
#5  0x02c40c93 in camel_stream_close (stream=0x8c41dd4) at camel-stream.c:153
#6  0x0564acd3 in em_html_stream_finalize (object=0x8c41dd4) at em-html-stream.c:99
#7  0x02c3b27e in camel_object_unref (vo=0x8c41dd4) at camel-object.c:925
#8  0x05645cf0 in efh_format_do (mm=0x8c38328) at em-format-html.c:1234
#9  0x056679b3 in mail_msg_received (e=0x89f0610, msg=0x8c38328, data=0x0) at
mail-mt.c:556
#10 0x02b55041 in thread_dispatch (din=0x89f0610) at e-msgport.c:826
#11 0x03e1dbe2 in start_thread () from /lib/libpthread.so.0
#12 0x00a6353e in clone () from /lib/libc.so.6

Thread 3 (Thread -1249367120 (LWP 4910)):
#0  0x003f3402 in __kernel_vsyscall ()
#1  0x03e1f846 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0

Thread 2 (Thread -1238484048 (LWP 4909)):
#0  0x003f3402 in __kernel_vsyscall ()
#1  0x03e1f846 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/libpthread.so.0
#2  0x02b549b7 in e_msgport_wait (mp=0x89f0668) at e-msgport.c:511
#3  0x02b550ad in thread_dispatch (din=0x89f0610) at e-msgport.c:874
#4  0x03e1dbe2 in start_thread () from /lib/libpthread.so.0
#5  0x00a6353e in clone () from /lib/libc.so.6

Thread 1 (Thread -1208711504 (LWP 4907)):
#0  0x00d88057 in FcFreeTypeCharIndex () from /usr/lib/libfontconfig.so.1
#1  0x00dd5152 in pango_fc_font_create_metrics_for_context () from
/usr/lib/libpangoft2-1.0.so.0
#2  0x00dd52f0 in pango_fc_font_get_glyph () from /usr/lib/libpangoft2-1.0.so.0
#3  0x003f0e21 in ?? () from /usr/lib/pango/1.4.0/modules/pango-basic-fc.so
#4  0x03e3ec87 in pango_engine_shape_get_type () from /usr/lib/libpango-1.0.so.0
#5  0x03e4dad9 in pango_shape () from /usr/lib/libpango-1.0.so.0
#6  0x02e84ae8 in html_get_glyphs_non_tab () from /usr/lib/libgtkhtml-3.8.so.15
#7  0x02e6d417 in html_painter_text_itemize_and_prepare_glyphs () from
/usr/lib/libgtkhtml-3.8.so.15
#8  0x02e6d6d8 in html_painter_glyphs_destroy () from /usr/lib/libgtkhtml-3.8.so.15
#9  0x02e6dafb in html_painter_alloc_font () from /usr/lib/libgtkhtml-3.8.so.15
#10 0x02e60327 in html_font_manager_get_attr () from /usr/lib/libgtkhtml-3.8.so.15
#11 0x02e60639 in html_font_manager_get_font () from /usr/lib/libgtkhtml-3.8.so.15
#12 0x02e6d0dd in html_painter_get_space_asc () from /usr/lib/libgtkhtml-3.8.so.15
#13 0x02e80c3d in html_text_calc_part_width () from /usr/lib/libgtkhtml-3.8.so.15
#14 0x02e80f14 in html_text_get_link_rectangle () from /usr/lib/libgtkhtml-3.8.so.15
#15 0x02e69511 in html_object_calc_preferred_width () from
/usr/lib/libgtkhtml-3.8.so.15
#16 0x02e3b781 in html_clueflow_style_equals () from /usr/lib/libgtkhtml-3.8.so.15
#17 0x02e69511 in html_object_calc_preferred_width () from
/usr/lib/libgtkhtml-3.8.so.15
#18 0x02e36e73 in html_clue_remove () from /usr/lib/libgtkhtml-3.8.so.15
#19 0x02e3e92e in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#20 0x02e7a604 in html_table_add_cell () from /usr/lib/libgtkhtml-3.8.so.15
#21 0x02e69511 in html_object_calc_preferred_width () from
/usr/lib/libgtkhtml-3.8.so.15
#22 0x02e75fd4 in html_table_set_cell () from /usr/lib/libgtkhtml-3.8.so.15
#23 0x02e76410 in html_table_set_cell () from /usr/lib/libgtkhtml-3.8.so.15
#24 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#25 0x02e3b83d in html_clueflow_style_equals () from /usr/lib/libgtkhtml-3.8.so.15
#26 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#27 0x02e36eb9 in html_clue_remove () from /usr/lib/libgtkhtml-3.8.so.15
#28 0x02e3e8df in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#29 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#30 0x02e36eb9 in html_clue_remove () from /usr/lib/libgtkhtml-3.8.so.15
#31 0x02e3e8df in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#32 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#33 0x02e36eb9 in html_clue_remove () from /usr/lib/libgtkhtml-3.8.so.15
#34 0x02e3e8df in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#35 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#36 0x02e36eb9 in html_clue_remove () from /usr/lib/libgtkhtml-3.8.so.15
#37 0x02e3e8df in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#38 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#39 0x02e36eb9 in html_clue_remove () from /usr/lib/libgtkhtml-3.8.so.15
#40 0x02e3e8df in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#41 0x02e7a54b in html_table_add_cell () from /usr/lib/libgtkhtml-3.8.so.15
#42 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#43 0x02e7a5b8 in html_table_add_cell () from /usr/lib/libgtkhtml-3.8.so.15
#44 0x02e69511 in html_object_calc_preferred_width () from
/usr/lib/libgtkhtml-3.8.so.15
#45 0x02e75fd4 in html_table_set_cell () from /usr/lib/libgtkhtml-3.8.so.15
#46 0x02e76410 in html_table_set_cell () from /usr/lib/libgtkhtml-3.8.so.15
#47 0x02e694e2 in html_object_calc_min_width () from /usr/lib/libgtkhtml-3.8.so.15
#48 0x02e785bf in html_table_add_cell () from /usr/lib/libgtkhtml-3.8.so.15
#49 0x02e693a8 in html_object_set_max_width () from /usr/lib/libgtkhtml-3.8.so.15
#50 0x02e3b916 in html_clueflow_style_equals () from /usr/lib/libgtkhtml-3.8.so.15
#51 0x02e693a8 in html_object_set_max_width () from /usr/lib/libgtkhtml-3.8.so.15
#52 0x02e3e9a9 in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#53 0x02e693a8 in html_object_set_max_width () from /usr/lib/libgtkhtml-3.8.so.15
#54 0x02e3e9a9 in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#55 0x02e693a8 in html_object_set_max_width () from /usr/lib/libgtkhtml-3.8.so.15
#56 0x02e3e9a9 in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#57 0x02e693a8 in html_object_set_max_width () from /usr/lib/libgtkhtml-3.8.so.15
#58 0x02e3e9a9 in html_clueh_new () from /usr/lib/libgtkhtml-3.8.so.15
#59 0x02e693a8 in html_object_set_max_width () from /usr/lib/libgtkhtml-3.8.so.15
#60 0x02e56109 in html_engine_calc_size () from /usr/lib/libgtkhtml-3.8.so.15
#61 0x02e5af5b in html_engine_expose () from /usr/lib/libgtkhtml-3.8.so.15
#62 0x02e5f7e1 in html_engine_refresh_fonts () from /usr/lib/libgtkhtml-3.8.so.15
#63 0x02e5fcf3 in html_engine_begin () from /usr/lib/libgtkhtml-3.8.so.15
#64 0x02e26af2 in gtk_html_stream_close () from /usr/lib/libgtkhtml-3.8.so.15
#65 0x0564adc3 in emhs_sync_close (stream=0x8c41dd4) at em-html-stream.c:140
#66 0x056596bc in emcs_gui_received (source=0x8c5dc38, cond=G_IO_IN,
data=0x8c41dd4) at em-sync-stream.c:164
#67 0x00c27c9c in g_vasprintf () from /usr/lib/libglib-2.0.so.0
#68 0x00c00a50 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#69 0x00c03a66 in g_main_context_check () from /usr/lib/libglib-2.0.so.0
#70 0x00c03d53 in g_main_loop_run () from /usr/lib/libglib-2.0.so.0
#71 0x005ae600 in bonobo_main () from /usr/lib/libbonobo-2.so.0
#72 0x0805cd2d in main (argc=1, argv=0xbff66364) at main.c:602
#73 0x009ad50f in __libc_start_main () from /lib/libc.so.6
#74 0x0804f881 in _start ()

Comment 4 Dave Malcolm 2005-11-15 16:55:00 UTC

Thanks.  Can you supply a copy of an email that crashes it for you as well?

(Looking at the backtrace, it looks like you _might_ be running into a
fontconfig problem (though IIRC that was fixed about a week ago).  It may help
if you run "fc-cache -fv" to force regeneration of your font cache.  But that's
simply a hunch at this point)

Comment 5 Mike Chambers 2005-11-15 17:25:51 UTC

Created attachment 121077 [details]
My Internet folder with an email that crashes

This is my Internet folder, that contains an html email from Inside PC Magazine
that I get at least once a day.  This is one instance that causes evolution to
crash.

Comment 6 Mike Chambers 2005-11-15 17:29:05 UTC

[root@scrappy ~]# fc-cache -fv
fc-cache: "/usr/share/fonts": caching, 0 fonts, 3 dirs
fc-cache: "/usr/share/fonts/default": caching, 0 fonts, 2 dirs
fc-cache: "/usr/share/fonts/default/Type1": caching, 35 fonts, 0 dirs
fc-cache: "/usr/share/fonts/default/ghostscript": caching, 17 fonts, 0 dirs
fc-cache: "/usr/share/fonts/bitstream-vera": caching, 10 fonts, 0 dirs
fc-cache: "/usr/share/fonts/bitmap-fonts": caching, 32 fonts, 0 dirs
fc-cache: "/usr/X11R6/lib/X11/fonts/Type1": caching, 29 fonts, 0 dirs
fc-cache: "/usr/X11R6/lib/X11/fonts/OTF": caching, 0 fonts, 0 dirs
fc-cache: "/root/.fonts": skipping, no such directory
fc-cache: succeeded

[mike@scrappy ~]$ fc-cache -fv
fc-cache: "/usr/share/fonts": skipping, no write access
fc-cache: "/usr/X11R6/lib/X11/fonts/Type1": skipping, no write access
fc-cache: "/usr/X11R6/lib/X11/fonts/OTF": skipping, no write access
fc-cache: "/home/mike/.fonts": caching, 107 fonts, 0 dirs
fc-cache: succeeded

Comment 7 Mike Chambers 2005-11-15 17:31:16 UTC

OK, after running the above fc-cache commands, the email that I attached can now
be seen and evo not crash.  Let me see when/if a few more html emails come
through adn see what happens and I'll report the status.