Bug 1730965

Summary: Accessing the subscriptions from "Add subscriptions" page redirecting it to either other subscription details or shows 'undefined' or 'no resource laoded'.
Product: Red Hat Satellite Reporter: Rajan Gupta <rajgupta>
Component: Subscription ManagementAssignee: Swetha Seelam <sseelaml>
Status: CLOSED ERRATA QA Contact: jcallaha
Severity: high Docs Contact:
Priority: urgent    
Version: 6.5.0CC: dvoss, egolov, jturel, lee.patterson, mjia, spetrosi
Target Milestone: 6.6.0Keywords: Triaged
Target Release: Unused   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: tfm-rubygem-katello-3.12.0.15-1 Doc Type: If docs needed, set a value
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Clone Of: Environment:
Last Closed: 2019-10-22 19:51:21 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Add_subscription-Page none

Description Rajan Gupta 2019-07-18 04:29:01 UTC 
Created attachment 1591666 [details]
Add_subscription-Page

Description of problem:

While accessing the subscriptions from "Add subscriptions" page redirecting it to either other subscription details or shows 'undefined' or 'no resource laoded'. 

Earlier it was landing to a custom product page but after deleting the custom product, it is showing the above mentioned error.

One thing to notice is that URL when we hit the subscription name from the list of the subscriptions on the same page after clicking the "Add subscriptions" is of the same subscription pool ID.

For eg. 
If I click on "Red Hat OpenShift Container Platform" which has the pool id "88938501232323bb48fad245343234322". it will land to the page with the following URL but actual content will be either a custom product or "undefined" or "not loaded" pop up appears.

~~~~
https://satellite.example.com/subscriptions/88938501232323bb48fad245343234322/
~~~~

Version-Release number of selected component (if applicable):
- Red Hat satellite 6.5
  satellite-6.5.1-1.el7sat.noarch


Steps to Reproduce:
1. On Satellite WebUI, navigate to "Content -> Subscriptions".
2. Click "Add subscriptions" which will load the subscription
3. Click on any of the listed subscriptions.

Additional info: 
I don't think this is a critical issue but it's worth looking into.
Comment 4 Jonathon Turel 2019-08-14 14:05:22 UTC 
Connecting redmine issue https://projects.theforeman.org/issues/27614 from this bug
Comment 5 Bryan Kearney 2019-08-15 22:01:06 UTC 
Moving this bug to POST for triage into Satellite 6 since the upstream issue https://projects.theforeman.org/issues/27614 has been resolved.
Comment 11 jcallaha 2019-08-27 19:36:31 UTC 
Verified in Satellite 6.6.0 Beta.

After uploading a valid manifest, I checked all the linked subscriptions.

Each of them linked to the correct subscription in the customer portal, with the url properly formatted.
Comment 13 Bryan Kearney 2019-10-22 19:51:21 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2019:3172