Bug 173127

Summary: RPM version for netpbm - RHSA-2005:793
Product: [Retired] Red Hat Network Reporter: Dave Starnes <daves>
Component: RHN/MaintenanceAssignee: Mike Orazi <morazi>
Status: CLOSED WONTFIX QA Contact: Red Hat Satellite QA List <satqe-list>
Severity: medium Docs Contact:
Priority: medium    
Version: rhn250CC: acarter, daves, jnovy, rhn-bugs
Target Milestone: ---   
Target Release: ---   
Hardware: athlon   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2008-10-15 15:47:56 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Dave Starnes 2005-11-14 13:56:13 UTC
Description of problem: 
Errata RHSA-2005:793(-6) indicates that I should have netpbm version 10.25-
2.EL4.2.
Typing "rpm -q netpbm" indicates that I actually have "10.25-2" (no suffix).
Errata entry is in error? 
This is on RH EL ES 4 (Nahant Update 1) on X86_64 (AMD).

Version-Release number of selected component (if applicable):
6? (errata);
4.3.3-9_nonptl (rpm);
10.25-2 (netpbm).

How reproducible:
Every time.

Steps to Reproduce:
1. View erata RHSA-2005:793 on RHN.
2.Type "rpm -q netpbm".
  
Actual results:
See above.

Expected results:
See above.

Additional info:
None.

Comment 1 Paul Nasrat 2005-11-14 14:10:58 UTC
I downloaded the package from RHN:

rpm -qp netpbm-10.25-2.EL4.2.i386.rpm
netpbm-10.25-2.EL4.2.i386

Are you sure that this machine is updated - what does up2date -l show on the
machine in question.

Also please note this would have been better dealt with through support as
https://bugzilla.redhat.com/ explicitly states.


Comment 2 Dave Starnes 2005-11-14 14:36:08 UTC
I have typed "up2date -l", as requested, and sent configuration to you.

P.S. I could not find out (from your web sites) how to contact support (I am 
not our prime contact/registered user with yourselves). If you give me an email 
address then I will happily use it in future (in the Unied Kingdom, if you 
prefer, as that is where I am located).

Comment 3 Mark J. Cox 2005-11-14 14:46:40 UTC
Hi Dave; for official Red Hat Enterprise Linux support, please log into the Red
Hat support website at http://www.redhat.com/support and file a
support ticket, or alternatively contact Red Hat Global Support
Services at 1-888-RED-HAT1 to speak directly with a support associate
and escalate an issue.


Comment 4 Jeff Johnson 2005-11-14 22:25:03 UTC
Off to netpbm ... reassigning.

Comment 5 Jindrich Novy 2005-11-15 08:42:34 UTC
I think I cannot do much on the netpbm side as I built packages, created errata
tested by QA and it was released (please see bug 168278). I checked stable
systems with RHEL4U1 and there's netpbm-10.25-2.EL4.2 installed there. If the
problem exists, it's likely that it happened somewhere on the rel-eng/RHN side.

Reassigning to RHN.

Comment 6 Amanda Carter 2008-10-15 15:47:56 UTC
This bug has been closed due to inactivity.  Please open a new bug with specific details if this problem is still occurring or if an enhancement is needed.