Bug 1734222

Summary: Mousepad/Touchpad not working or detected on ASUS K55N Laptop
Product: [Fedora] Fedora Reporter: asprof34
Component: kernelAssignee: Kernel Maintainer List <kernel-maint>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 30CC: airlied, asprof34, bskeggs, btissoir, hdegoede, ichavero, itamar, jarodwilson, jeremy, jglisse, john.j5live, jonathan, josef, kernel-maint, linville, mchehab, mjg59, peter.hutterer, steved
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-09-17 20:09:34 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
libinput list-devices
none
dmesg | grep -E "memory|dma|usb|tty" none

Description asprof34 2019-07-30 02:39:46 UTC
Created attachment 1594458 [details]
libinput list-devices

Description of problem:
Mousepad/Touchpad not detected and not working

Version-Release number of selected component (if applicable):
Kernel version: 5.1.18-300.fc30.x86_64


How reproducible:
Reproduces on multiple installs

Steps to Reproduce:
1.
2.
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Actual results:


Expected results:


Additional info:

Comment 1 Peter Hutterer 2019-07-30 02:54:50 UTC
Please attach your dmesg though so we can investigate further, thanks.

Comment 2 asprof34 2019-07-31 20:05:30 UTC
Created attachment 1596537 [details]
dmesg | grep -E "memory|dma|usb|tty"

dmesg | grep -E "memory|dma|usb|tty"

Comment 3 asprof34 2019-07-31 20:06:29 UTC
Also, my touchpad works through the install process. It's only after install that it no longer functions.

Comment 4 Justin M. Forbes 2019-08-20 17:36:37 UTC
*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There are a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 30 kernel bugs.

Fedora 30 has now been rebased to 5.2.9-200.fc30.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 31, and are still experiencing this issue, please change the version to Fedora 31.

If you experience different issues, please open a new bug report for those.

Comment 5 Justin M. Forbes 2019-09-17 20:09:34 UTC
*********** MASS BUG UPDATE **************
This bug is being closed with INSUFFICIENT_DATA as there has not been a response in 3 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously.

Comment 6 Red Hat Bugzilla 2023-09-14 05:32:31 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days