Bug 1740131

Summary: Server Error (API): Internal Server Error When navigate to Red Hat Cloud.
Product: Red Hat CloudForms Management Engine Reporter: Satyajit Bulage <sbulage>
Component: APIAssignee: Adam Grare <agrare>
Status: CLOSED CURRENTRELEASE QA Contact: Parthvi Vala <pvala>
Severity: high Docs Contact: Red Hat CloudForms Documentation <cloudforms-docs>
Priority: high    
Version: 5.11.0CC: agrare, bmidwood, gtanzill, hkataria, lavenel, mpovolny, mshriver, obarenbo, pvala, simaishi, yrudman
Target Milestone: GAKeywords: TestOnly
Target Release: 5.11.0   
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of: Environment:
Last Closed: 2019-12-13 14:58:12 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
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Description Flags
Screenshot is showing actual results.
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Bug Demo none

Description Satyajit Bulage 2019-08-12 10:30:51 UTC 
Created attachment 1602882 [details]
Screenshot is showing actual results.

Description of problem: After navigating to Red Hat Cloud Navigation getting 500 Internal Server Error --> Data {"error":{"kind":"internal_server_error","message":"404 Not Found","klass":"RestClient::NotFound"}} 


Version-Release number of selected component (if applicable):


How reproducible:100%


Steps to Reproduce:
1. Navigate to Red Hat Cloud -> Providers.
2.
3.

Actual results: Server Error(API). 500 Internal Server Error.


Expected results:There should not be any error after navigating to it.


Additional info:
Comment 3 Adam Grare 2019-08-13 22:15:42 UTC 
Now that we've pushed to production you shouldn't see this error anymore, can you confirm @Satyajit
Comment 4 Satyajit Bulage 2019-08-14 14:11:09 UTC 
Hello Adam, 

I have tested on appliance(not lab appliance) and found that I able to see Providers under Red Hat Cloud menu.
Internal Server Error has been gone.

But not sure about lab environment.
Thanks,
Satyajit Bulage.
Comment 5 Adam Grare 2019-08-14 14:43:39 UTC 
Okay I'm going to mark this as POST then, it wasn't technically fixed by any code change in MIQ or Topology, just pushing existing topology code to the production environment.
Comment 6 Parthvi Vala 2019-08-21 05:25:46 UTC 
Hey Adam, I can still reproduce this bug. Putting it back to Assigned.
Comment 7 Parthvi Vala 2019-08-21 05:26:15 UTC 
Created attachment 1606366 [details]
Bug Demo
Comment 11 Parthvi Vala 2019-08-21 12:46:40 UTC 
FIXED. Verified on 5.11.0.19.20190813184334_ed72c9f.
There is no error after registering the appliance.
Comment 12 Parthvi Vala 2019-09-10 09:40:29 UTC 
Hi Adam, instead of displaying a 500 Internal Server Error, can you add a flash message asking the user to register the appliance if not done already?
Comment 13 Adam Grare 2019-09-10 13:46:33 UTC 
Hey Parthvi, we are going to improve the validations around this feature in general including this one in the next point release