Bug 1744846

Summary:	Submitting a report with gnome-abrt in F31 gave the error "The release 'fedora-31-x86_64' is not supported by the Retrace server"
Product:	[Fedora] Fedora	Reporter:	Matt Fagnani <matt.fagnani>
Component:	abrt	Assignee:	abrt <abrt-devel-list>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	31	CC:	abrt-devel-list, ekulik, jakub, jmilan, mhabrnal, michal.toman, mmarusak, msuchy
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Last Closed:	2020-09-01 13:55:35 UTC	Type:	Bug
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Description Matt Fagnani 2019-08-23 01:44:53 UTC

Description of problem:

I tried to report a thunderbird crash using gnome-abrt in F31. I clicked Report. I answered yes to the question "OK to upload core dump?" A window with the error "The release 'fedora-31-x86_64' is not supported by the Retrace server" was shown.

Version-Release number of selected component (if applicable):
abrt-0:2.12.2-1.fc31.x86_64
gnome-abrt-0:1.2.8-2.fc31.x86_64
thunderbird-0:60.8.0-2.fc31.x86_64

How reproducible:
The error happened 3 of 3 times.

Steps to Reproduce:
1. Boot F31 KDE Plasma spin
2. Log in to Plasma on Wayland from sddm
3. run gnome-abrt
4. click report on a crash with a core dump
5. answer yes to the question "OK to upload core dump?"

Actual results:
Submitting a report with gnome-abrt in F31 gave the error "The release 'fedora-31-x86_64' is not supported by the Retrace server"

Expected results:
The Retrace server processes the core correctly.

Additional info:

gnome-abrt showed that the report was made to the FAF server at https://retrace.fedoraproject.org/faf/reports/2348767/

Comment 1 Miroslav Suchý 2020-09-01 13:55:35 UTC

This should be resolved (aside the fact that retrace is currently down).