Bug 1751082

Summary: Red Hat Directory Server page gets into an unresponsive loading state forever
Product: Red Hat Directory Server Reporter: Kaushik Banerjee <kbanerje>
Component: cockpit-389-dsAssignee: Simon Pichugin <spichugi>
Status: CLOSED ERRATA QA Contact: RHDS QE <ds-qe-bugs>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 11.0CC: aadhikar, mreynolds, pasik, sgouvern, spichugi, tbordaz, tmihinto, vashirov
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Hardware: Unspecified   
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Whiteboard: sync-to-jira
Fixed In Version: redhat-ds-11-8030020210304204141-0b92cc7b Doc Type: If docs needed, set a value
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Clone Of: Environment:
Last Closed: 2021-04-19 09:54:31 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
Screenshot of unresponsive loading page none

Description Kaushik Banerjee 2019-09-11 07:08:12 UTC 
Description of problem:
Red Hat Directory Server page in an unresponsive loading state forever

Version-Release number of selected component (if applicable):
cockpit-389-ds-1.4.1.8-1.module+el8dsrv+4209+f45880df.noarch

How reproducible:
So far just once

Steps to Reproduce:
1. None really until I get to reproduce on another system. But I will attach the screenshot of the unresponsive loading page.
2. The machine is still live if anyone wants to look at the logs
3.

Actual results:
Page never loads even after waiting for 15 mins

Expected results:
Page should load and show the necessary data

Additional info:
Comment 1 Kaushik Banerjee 2019-09-11 07:09:14 UTC 
Created attachment 1613931 [details]
Screenshot of unresponsive loading page
Comment 2 Viktor Ashirov 2019-09-11 14:19:21 UTC 
I encountered a similar issue when dsconf was expecting more parameters, than cockpit-389-ds provided, failed with an error, but cockpit-389-ds was still waiting for the output and was frozen.
Comment 3 Simon Pichugin 2020-08-03 11:58:24 UTC 
Steps to reproduce:

1. Load the Cockpit UI. Server Settings tab is selected by default;
2. Go to Database tab;
3. Restart the instance;
4. Try to switch to Server Settings tab.

Expected results: The tab is loaded.

Actual results: 'Loading server configuration...' hangs forever
Comment 4 Simon Pichugin 2020-08-03 12:03:39 UTC 
Upstream ticket:
https://pagure.io/389-ds-base/issue/51229
Comment 8 Akshay Adhikari 2021-03-16 10:22:59 UTC 
Build tested: 389-ds-base-1.4.3.21-2.module+el8dsrv+10309+dd9f990e.x86_64
cockpit-389-ds-1.4.3.21-2.module+el8dsrv+10309+dd9f990e.noarch

Steps:

1. Load the Cockpit UI. The Server Settings tab is selected by default.
2. Go to the Database tab.
3. Restart the instance.
4. Try to switch to the Server Settings tab.

The tab is loaded, Marking as VERIFIED.
Comment 10 errata-xmlrpc 2021-04-19 09:54:31 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Moderate: redhat-ds:11 security and bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2021:1243