Bug 1751136

Summary: cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Product: Red Hat Enterprise Linux 8 Reporter: Petr Sklenar <psklenar>
Component: cupsAssignee: Zdenek Dohnal <zdohnal>
Status: CLOSED WONTFIX QA Contact: qe-baseos-daemons
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 8.0   
Target Milestone: rc   
Target Release: 8.0   
Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2019-09-11 12:33:04 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Petr Sklenar 2019-09-11 09:15:02 UTC 
Description of problem:
there is "some" error in journalctl about ColorManager ?

Version-Release number of selected component (if applicable):

cups-2.2.6-28.el8.x86_64

How reproducible:
tried&&saw once

Steps to Reproduce:
1. configure printer with browsed for cups.b-some.server
2. see journalctl


Actual results:

 Sep 11 05:06:02 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:02 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:05 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:09 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:11 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:12 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:13 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Sep 11 05:06:16 ci-vm-10-0-137-177.hosted.upshift.rdu2.redhat.com cupsd[8469]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
232
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
232
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
232
[root@ci-vm-10-0-137-177 ~]# systemctl restart cupsd
Failed to restart cupsd.service: Unit cupsd.service not found.
[root@ci-vm-10-0-137-177 ~]# systemctl restart cups
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
233
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
233
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
234
[root@ci-vm-10-0-137-177 ~]# lpstat -a
brno1-0th-cafe accepting requests since Wed 11 Sep 2019 05:10:08 AM EDT
brno1-0th-cafe-secure accepting requests since Wed 11 Sep 2019 05:10:09 AM EDT
brno1-1st-entrance accepting requests since Wed 11 Sep 2019 05:10:10 AM EDT
Name accepting requests since Wed 11 Sep 2019 05:06:51 AM EDT
test accepting requests since Wed 11 Sep 2019 05:04:44 AM EDT
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
237
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
238

[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
243
[root@ci-vm-10-0-137-177 ~]# journalctl  | grep  'CreateDevice failed: ' | wc -l
274


Expected results:
fewer errors ? no errors?


Additional info:
Comment 1 Zdenek Dohnal 2019-09-11 12:33:04 UTC 
Hi Petr,

thank you for reporting the issue! 

Colord is needed for getting ICC profile for the filters during printing. 

It is usually brought in by gnome-control-center, but there can be unusual (most filtering now being done on localhost, where desktop usually is) setups where gnome-control-center is not installed.

I would fix it in Fedora by adding 'colord' as Requires (there only 2 other packages which come along with it during installation) and close this as WONTFIX.

It can be reopened when a customer raise the same issue.