Bug 1753741

Summary:	Mouse pointer disappears when the screen is turned on after the screen is turned off.
Product:	[Fedora] Fedora	Reporter:	Juan Simón <decedion>
Component:	gnome-shell	Assignee:	Florian Müllner <fmuellner>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	30	CC:	fmuellner, gnome-sig, jadahl, otaylor, philip.wyett
Target Milestone:	---
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Hardware:	x86_64
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Last Closed:	2019-09-20 08:15:06 UTC	Type:	Bug
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Description Juan Simón 2019-09-19 17:27:16 UTC

GNOME Shell 3.32.2

I've disabled the screen lock.
I have set the screen to turn off after 5 minutes of inactivity.

After the screen is turned off for inactivity, when I resume the session sometimes the mouse pointer disappears.

Journalctl shows the following (I don't know if it's related):
....
sep 19 18:48:03 Fedora-PC org.gnome.Shell.desktop[1595]: Window manager warning: W277 appears to be one of the offending windows with a timestamp of 99099973.  Working around...
sep 19 18:48:03 Fedora-PC org.gnome.Shell.desktop[1595]: Window manager warning: last_user_time (99099973) is greater than comparison timestamp (99099933).  This most likely represents a buggy client sending inaccurate timestamps in messages such as _NET_ACTIVE_WINDOW.  Trying to work around...
sep 19 18:47:40 Fedora-PC kernel: logitech-hidpp-device 0003:046D:4041.0006: multiplier = 8
sep 19 18:47:34 Fedora-PC gnome-shell[1595]: Could not delete runtime/persistent state file: Error al eliminar el archivo /run/user/1000/gnome-shell/runtime-state-LE.:0/screenShield.locked: No existe el fichero o el directorio
.....

Comment 1 Jonas Ådahl 2019-09-20 07:50:04 UTC

What's your kernel version?

Are you using the X11 or Wayland session?

Does the mouse cursor disappear everywhere or just on the panel, background, overview etc?

Does it return when you click on a window while holding the Super key (triggering a window move)?

Comment 2 Juan Simón 2019-09-20 08:11:49 UTC

Kernel version 5.2.15-200.fc30.x86_64
Wayland session

The mouse pointer disapears in desktop (top bar, over background, gnome-shell menus...) but on the rest of the windows (Firefox, Gedit, Nautilus...) it still appears.
Today it has happened to me twice while I was using various applications and it has worked properly again after minimizing/maximizing some windows.

Comment 3 Jonas Ådahl 2019-09-20 08:15:06 UTC

Then I'm going to assume it's a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1738614. Current known work-around is to either upgrade kernel version 5.3 or downgrade to 5.1.

*** This bug has been marked as a duplicate of bug 1738614 ***