Bug 1765324

Summary:	Current release does not support the printer epson WF-C5710
Product:	[Fedora] Fedora	Reporter:	Pierre-YvesChibon <pingou>
Component:	epson-inkjet-printer-escpr	Assignee:	Susi Lehtola <susi.lehtola>
Status:	CLOSED NOTABUG	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	rawhide	CC:	jpopelka, orion, susi.lehtola
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2019-10-24 20:24:13 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Pierre-YvesChibon 2019-10-24 20:05:00 UTC

Description of problem:
It looks like the current release of epson-inkjet-printer-escpr does not support the printer WF-C5710.

Version-Release number of selected component (if applicable):
epson-inkjet-printer-escpr-1.6.41-1.1lsb3.2.fc30.x86_64


How reproducible:
always

Steps to Reproduce:
1. rpm -ql epson-inkjet-printer-escpr | grep 5710
2.
3.

Actual results:
returns no driver

Expected results:
Seeing the driver file

Additional info:
Searching http://download.ebz.epson.net/dsc/search/01/search/ for "WF-C5710" on linux, I am pointed to a ESC/P-R Driver 2 version 1.1.2 which, if I explode the rpm or source rpm, seems to include the desired driver in the file named: `Epson-WF-C5710_Series-epson-inkjet-printer-escpr2.ppd`.

Comment 1 Susi Lehtola 2019-10-24 20:24:13 UTC

Of course this driver doesn't support printers that it doesn't support.
What you want is another driver, which isn't packaged in Fedora.

Comment 2 Pierre-YvesChibon 2019-10-24 20:33:41 UTC

Which other driver would this be? epson-inkjet-printer-escpr2?

Comment 3 Pierre-YvesChibon 2019-10-24 20:42:44 UTC

I also would like to ask how could I see that this is not the right package?

The description in the spec file points to http://avasys.jp/english/linux_e/ which according to google translate raises a page-not-found error.

Comment 4 Susi Lehtola 2019-10-24 21:11:54 UTC

Yes. It's a wholly different package that does not support any of the printers supported by epson-inkjet-printer-escpr.

Comment 5 Susi Lehtola 2020-09-18 10:53:10 UTC

Since BZ #1531948 describes that the original open source escpr driver works for the ET-3700 printer with a PPD files adopted from the escpr2 package, I have now packaged the whole set of the escpr2 drivers by replacing the newer binary-only driver with the older open source driver; please see https://bugzilla.redhat.com/show_bug.cgi?id=epson-inkjet-printer-escpr2.

The open source driver works at least with ET-3700 printers; it would be interesting to see if it also works with your WF-C5710 printer.