Bug 177054

Summary: Unable to access RHN error
Product: Red Hat Enterprise Linux 4 Reporter: Robert Berlinger <rnb>
Component: rhn-appletAssignee: Robin Norwood <robin.norwood>
Status: CLOSED WONTFIX QA Contact: desktop-bugs <desktop-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.0   
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Hardware: x86_64   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2012-06-20 16:02:39 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Robert Berlinger 2006-01-05 19:47:15 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.7.12) Gecko/20050921 Red Hat/1.0.7-1.4.1 Firefox/1.0.7

Description of problem:
Frequently when clicking on the blue checkmark icon, there is a "Critical Information" panel present with the error message:

"The applet has been unable to access the following information sources in its last attempts: RHN @ https://xmlrpc.rhn.redhat.com/APPLET"

If I manually run "Check for updates" often, but not always, the critical panel will go away, and then often comes back again in a few minutes.

1. Why does the applet fail to access RHN sometimes?  I don't have any problems when I run up2date manually.

2. If the applet fails to contact RHN, and this is a critical error, why is the checkmark icon left blue, with no indication that the applet failed to check whether there are in fact updates?  For this reason I'm designating this as a security bug.

Version-Release number of selected component (if applicable):
rhn-applet-2.1.22-4

How reproducible:
Sometimes

Steps to Reproduce:
1.  Click on the blue checkmark
2.  Check for critical information box

  

Additional info:
Comment 1 Jiri Pallich 2012-06-20 16:02:39 UTC 
Thank you for submitting this issue for consideration in Red Hat Enterprise Linux. The release for which you requested us to review is now End of Life. 
Please See https://access.redhat.com/support/policy/updates/errata/

If you would like Red Hat to re-consider your feature request for an active release, please re-open the request via appropriate support channels and provide additional supporting details about the importance of this issue.