Bug 178246

Summary: It can't locate the .pm files that are in the local Bugzilla/ directory
Product: [Community] Bugzilla Reporter: Danny <nothinking>
Component: Bugzilla GeneralAssignee: David Lawrence <dkl>
Status: CLOSED NOTABUG QA Contact: David Lawrence <dkl>
Severity: medium Docs Contact:
Priority: medium    
Version: 2.18   
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2006-02-01 16:32:24 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Danny 2006-01-18 19:57:58 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050322 Firefox/1.0.2 Red Hat/1.0.2-1.4.1

Description of problem:
This is a problem with this package because when I install the regular version everything is ok. I am running perl 5.8.5 and mysql 4 on apache 2.0 on a Red Hat Enterprise 4 AS box. 

Software error:

Can't locate Bugzilla/Util.pm in @INC (@INC contains: . /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl) at CGI.pl line 35.
BEGIN failed--compilation aborted at CGI.pl line 35.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
Software error:

[Wed Jan 18 12:55:06 2006] index.cgi: Can't locate Bugzilla/Util.pm in @INC (@INC contains: . /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl) at CGI.pl line 35.
[Wed Jan 18 12:55:06 2006] index.cgi: BEGIN failed--compilation aborted at CGI.pl line 35.
Compilation failed in require at /bugzilla/index.cgi line 37.

I have tried making a PERL5LIB variable putting the files in one of the @INC directory and no go. Before this the .htaccess prevents all users from accessing  the server files.

Version-Release number of selected component (if applicable):
2.18

How reproducible:
Always

Steps to Reproduce:
1. Run ./checksetup.pl and go through the whole installation
2. if server says forbidden delete the .htaccess file.
3. If get error about permission fix those. Go to the index.cgi page and get the error above
  

Additional info:

Comment 1 David Lawrence 2006-02-01 16:32:24 UTC
Please file this bug against the upstream Bugzilla's tracking system. We can not
handle general problems with Bugzilla here.

https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla