Bug 1786323

Summary: starting chrome crash gnome-shell
Product: [Fedora] Fedora Reporter: Ope @Linux <ope-linux>
Component: gnome-shellAssignee: Florian Müllner <fmuellner>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 31CC: fmuellner, gnome-sig, jadahl, jlmagee, otaylor, philip.wyett
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-11-24 16:23:34 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
retrace failed ...
none
journalctl --since "2019-12-24 12:00:00" > crash.journalctr.txt
none
journal log
none
abrt directory
none
$ journalctl --since "2020-01-18 08:58:00" --until "2020-01-18 09:05:00" >journal.txt none

Description Ope @Linux 2019-12-24 12:13:25 UTC
Created attachment 1647496 [details]
retrace failed ...

Description of problem:

After fresh boot, starting google-chrome, I faced a crashing of gnome-shell.

Version-Release number of selected component (if applicable):

olaf@tux64 ~]$ rpm -qa | grep gnome-shell
gnome-shell-extension-places-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-horizontal-workspaces-3.34.2-1.fc31.noarch
gnome-shell-extension-common-3.34.2-1.fc31.noarch
gnome-shell-extension-apps-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-pidgin-1.0.3-5.fc31.noarch
gnome-shell-extension-user-theme-3.34.2-1.fc31.noarch
chrome-gnome-shell-10.1-5.fc31.x86_64
gnome-shell-extension-background-logo-3.34.0-1.fc31.noarch
gnome-shell-extension-window-list-3.34.2-1.fc31.noarch
gnome-shell-3.34.2-1.fc31.x86_64
gnome-shell-extension-launch-new-instance-3.34.2-1.fc31.noarch
[olaf@tux64 ~]$ rpm -qa | grep google-chrome
google-chrome-stable-79.0.3945.88-1.x86_64

How reproducible:

each time

Steps to Reproduce:
1. boot
2. login 
3. Simple start chrome :)


Actual results:

crash of chrome

Expected results:

still working gnome desktop and chrome

Additional info:

Comment 1 Ope @Linux 2019-12-24 12:17:02 UTC
Created attachment 1647500 [details]
journalctl --since "2019-12-24 12:00:00" > crash.journalctr.txt

Comment 2 John L Magee 2020-01-09 01:47:54 UTC
I have the same or a similar issue. If extensions are enabled in the tweak-tool, starting chrome, even following a clean shutdown of chrome, crashes gnome and a reboot, via power button or Ctrl-Alt-F3 and root login, is required and the some careful cleanup of chrome. Disabling extensions and removing the Singleton symlinks in /home/<username>/.config/google-chrome/ will ease the cleanup of remaining windows.

rpm -qa | grep gnome-shell
gnome-shell-extension-activities-configurator-78-1.fc31.noarch
gnome-shell-extension-window-list-3.34.2-1.fc31.noarch
gnome-shell-extension-topicons-plus-22-6.fc31.20191031.0a35713.noarch
gnome-shell-extension-media-player-indicator-0-0.25.20190419git65867e7.fc31.noarch
gnome-shell-extension-remove-bluetooth-icon-0.5.1-11.fc31.noarch
gnome-shell-extension-screenshot-window-sizer-3.34.2-1.fc31.noarch
gnome-shell-extension-calc-0-0.14.gite4f4ac5.fc29.noarch
gnome-shell-extension-launch-new-instance-3.34.2-1.fc31.noarch
gnome-shell-extension-openweather-1-0.38.20181119git7ea4ce7.fc31.noarch
gnome-shell-extension-do-not-disturb-button-34-1.fc31.noarch
gnome-shell-extension-pomodoro-debugsource-0.13.3-1.fc27.x86_64
gnome-shell-extension-user-theme-3.34.2-1.fc31.noarch
gnome-shell-extension-panel-osd-1-0.26.20180616giteb0d3c2.fc29.noarch
gnome-shell-extension-drive-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-no-topleft-hot-corner-19.0-2.fc31.noarch
gnome-shell-extension-ibus-font-0.20170217-6.fc31.noarch
gnome-shell-extension-remove-volume-icon-0.5.1-11.fc31.noarch
gnome-shell-extension-freon-39-2.fc31.noarch
gnome-shell-extension-workspace-indicator-3.34.2-1.fc31.noarch
gnome-shell-extension-horizontal-workspaces-3.34.2-1.fc31.noarch
gnome-shell-3.34.2-1.fc31.x86_64
gnome-shell-extension-pidgin-1.0.3-5.fc31.noarch
gnome-shell-extension-auto-move-windows-3.34.2-1.fc31.noarch
gnome-shell-extension-places-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-pomodoro-0.15.2-0.1.gitcb1ad32.fc31.x86_64
chrome-gnome-shell-10.1-5.fc31.x86_64
gnome-shell-extension-simple-dock-0.1-0.20150505git25c94bc.fc29.6.noarch
gnome-shell-extension-system-monitor-applet-38-4.20191019gitf00e248.fc31.noarch
gnome-shell-extension-windowoverlay-icons-34-2.fc31.noarch
gnome-shell-extension-common-3.34.2-1.fc31.noarch
gnome-shell-extension-iok-0.20161021-7.fc31.noarch
gnome-shell-extension-windowsNavigator-3.34.2-1.fc31.noarch
gnome-shell-extension-native-window-placement-3.34.2-1.fc31.noarch
gnome-shell-extension-historymanager-prefix-search-12-2.fc31.noarch
gnome-shell-extension-background-logo-3.34.0-1.fc31.noarch
gnome-shell-theme-selene-3.4.0-17.fc31.noarch
gnome-shell-extension-apps-menu-3.34.2-1.fc31.noarch

gnome-tweaks-3.34.0-1.fc31.noarch

Linux <host>.<domain>.net 5.4.7-200.fc31.x86_64 #1 SMP Tue Dec 31 22:25:12 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Comment 3 John L Magee 2020-01-09 02:31:07 UTC
FWIW, the system got to Fedora 31 from Fedora 29 using the DNF system update process.

Comment 4 John L Magee 2020-01-11 10:49:09 UTC
gnome-shell 3.34.3 seems to have resolved the issue

Comment 5 John L Magee 2020-01-12 18:18:53 UTC
I spoke too soon. Seems better but it still occurs.

Comment 6 John L Magee 2020-01-12 22:02:50 UTC
I'm attaching a journal log snippet and an abrt directory

Comment 7 John L Magee 2020-01-12 22:04:15 UTC
Created attachment 1651701 [details]
journal log

Comment 8 John L Magee 2020-01-12 22:05:08 UTC
Created attachment 1651702 [details]
abrt directory

Comment 9 Ope @Linux 2020-01-18 08:29:57 UTC
Created attachment 1653249 [details]
$ journalctl --since "2020-01-18 08:58:00" --until "2020-01-18 09:05:00" >journal.txt

Comment 10 Ope @Linux 2020-01-18 08:31:09 UTC
It's now even worser. Upload of SIGABRT fails again for unknown reasons :(

Description of problem:

After fresh boot, starting google-chrome, I faced a crashing of gnome-shell.

Version-Release number of selected component (if applicable):

$ rpm -qa | grep gnome-shell
gnome-shell-extension-places-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-horizontal-workspaces-3.34.2-1.fc31.noarch
gnome-shell-extension-common-3.34.2-1.fc31.noarch
gnome-shell-extension-apps-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-pidgin-1.0.3-5.fc31.noarch
gnome-shell-extension-user-theme-3.34.2-1.fc31.noarch
chrome-gnome-shell-10.1-5.fc31.x86_64
gnome-shell-extension-background-logo-3.34.0-1.fc31.noarch
gnome-shell-extension-window-list-3.34.2-1.fc31.noarch
gnome-shell-3.34.3-1.fc31.x86_64
gnome-shell-extension-launch-new-instance-3.34.2-1.fc31.noarch

$ rpm -qa | grep google-chrome
google-chrome-stable-79.0.3945.130-1.x86_64

How reproducible:

each time

Steps to Reproduce:
1. boot
2. login 
3. call gnome-tweaks and re-enable Extensions/AddOns again if disabled again for some unknown reasons
4. Simple start chrome :)


Actual results:

crash of chrome

Expected results:

still working gnome desktop and chrome

Additional info:

SIGABRT isn't very useful in my case ... So I did:

$ journalctl --since "2020-01-18 08:58:00" --until "2020-01-18 09:05:00" >journal.txt

in hope that's may be useful. Also, that the attachment is correctly assign to this answer.

Comment 11 Ope @Linux 2020-01-18 08:42:00 UTC
Why does it affect my setup? What does trigger the crash? Even "$ google-chrome --disable-extensions" doesn't has any changes here?

Comment 12 Ope @Linux 2020-01-18 08:52:19 UTC
just checked, enabling/disabling gnome extensions via tweaks doesn't effects the crash result :(

Comment 13 Jonas Ådahl 2020-01-18 09:39:06 UTC
Given the backtrace in the journal I'd say it looks like a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1773882.

Comment 14 Ope @Linux 2020-01-27 17:14:34 UTC
strange, there seems to be some updates applied, I can use chrome again for now. For my point of view the case/bug can be closed. Hopefully never rise again ...

Comment 15 Ope @Linux 2020-02-01 16:27:21 UTC
Damn, the problem rises again .... What has been changed behind?

$ rpm -qa | grep gnome-shell
gnome-shell-extension-places-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-horizontal-workspaces-3.34.2-1.fc31.noarch
gnome-shell-extension-common-3.34.2-1.fc31.noarch
gnome-shell-extension-apps-menu-3.34.2-1.fc31.noarch
gnome-shell-extension-pidgin-1.0.3-5.fc31.noarch
gnome-shell-extension-user-theme-3.34.2-1.fc31.noarch
chrome-gnome-shell-10.1-5.fc31.x86_64
gnome-shell-extension-background-logo-3.34.0-1.fc31.noarch
gnome-shell-extension-window-list-3.34.2-1.fc31.noarch
gnome-shell-3.34.3-1.fc31.x86_64
gnome-shell-extension-launch-new-instance-3.34.2-1.fc31.noarch

$ rpm -qa | grep google-chrome
google-chrome-stable-79.0.3945.130-1.x86_64

Comment 16 John L Magee 2020-02-01 17:09:53 UTC
This issue is caused by https://gitlab.gnome.org/GNOME/mutter/issues/944 whic no one on the Gnome team seems interested in fixing. I've switched to Xfce, perhaps permanently.

Comment 17 Ben Cotton 2020-11-03 16:48:06 UTC
This message is a reminder that Fedora 31 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 31 on 2020-11-24.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '31'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 31 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 18 Ben Cotton 2020-11-24 16:23:34 UTC
Fedora 31 changed to end-of-life (EOL) status on 2020-11-24. Fedora 31 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.