Bug 1804709
| Summary: | Unable to lock the screen | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Soham Gumaste <sohamg2> | ||||
| Component: | gnome-shell | Assignee: | Florian Müllner <fmuellner> | ||||
| Status: | CLOSED NOTABUG | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 31 | CC: | fmuellner, gnome-sig, jadahl, kparal, otaylor, philip.wyett | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2020-02-19 14:21:06 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
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Hi Soham, I'm not able to debug this, but I can give you some hints. First try whether the issue occurs with a freshly created user account. If it doesn't, try to disable all gnome-shell extensions in your current profile, reboot, and test it again. Hey Kami, Thanks for the quick response. I'll try that and get back to you. Hey, that fixed it. I have found the extension that was causing the issue too. Thanks a lot. I'll close this report. It's helpful to say which one caused it. Also please report the problem to the extension author. Thanks. |
Created attachment 1664045 [details] journalctl logs of gnome-shell crashing when lockscreen triggered Description of problem: Version-Release number of selected component (if applicable): gnome-shell version 3.34.4 How reproducible: Easily reproducible Steps to Reproduce: 1. Attempt to lock the screen with the keyboard shortcut, panel button, or timeout 2. The panel flashes, disappears, and returns to normal (no lock screen; assuming this is a gnome-shell crash) 3. Done Actual results: gnome-shell crashes Expected results: The screen should lock Additional info: Hardware: Dell 7591 laptop with i5 9300H/GTX 1050 on X11. Nvidia driver installed (using DRI to run games as nvidia) Attached log file from journalctl (This would trigger ARBT in the past but since I started the report process it has suddenly stopped triggering)