Bug 1817086
Summary: | Failed to obtain an access token from Google for “account@domain.tld”: Timeout was reached | ||
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Product: | [Fedora] Fedora | Reporter: | Alex Chvatal <achvatal> |
Component: | gnome-online-accounts | Assignee: | GNOME SIG Unassigned <gnome-sig> |
Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
Severity: | low | Docs Contact: | |
Priority: | unspecified | ||
Version: | 37 | CC: | andrea.vai, brian, gnome-sig |
Target Milestone: | --- | Keywords: | Reopened |
Target Release: | --- | ||
Hardware: | x86_64 | ||
OS: | Linux | ||
Whiteboard: | |||
Fixed In Version: | gnome-online-accounts-3.46.0-2.fc37 gnome-online-accounts-3.44.0-2.fc36 | Doc Type: | If docs needed, set a value |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | 2022-12-08 02:06:12 UTC | Type: | Bug |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: |
Same here. I had events working perfectly during the morning. At noon I noticed my events disappeared from the calendar panel in Gnome Shell, so I removed my account to add it again experiencing the same that you are reporting. This is the message that appears in journalctl when opening gnome-calendar `gnome-calendar[15229]: source_credentials_required_cb: Failed to authenticate 'xxxxx': Failed to obtain an access token for “xxxxxx”: Timeout was reached` It works now, I don't know if changing to another network had something to do with it, which is very weird (I ran a VM in the previously failing network and it worked just fine in it, but not in my main machine). I get this fairly frequently for my Google Calendar and GMail by way of GoA. This problem went away for a while but is back now. Using: gnome-online-accounts-3.36.0-1.fc32.x86_64 evolution-3.36.2-1.fc32.x86_64 gnome-calendar-3.36.1-1.fc32.x86_64 This problem had gone away for a while again but is back again. Using: evolution-3.36.3-1.fc32.x86_64 gnome-online-accounts-3.36.0-1.fc32.x86_64 gnome-calendar-3.36.2-1.fc32.x86_64 Does this help: https://wiki.gnome.org/Projects/GnomeOnlineAccounts/Debugging ? This message is a reminder that Fedora 32 is nearing its end of life. Fedora will stop maintaining and issuing updates for Fedora 32 on 2021-05-25. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '32'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 32 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. Fedora 32 changed to end-of-life (EOL) status on 2021-05-25. Fedora 32 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed. This still happens in F35. Can somebody who has the magic please reopen this and set the version to 35, or probably better yet, rawhide so that this does not get auto-closed again before it's actually fixed. This bug appears to have been reported against 'rawhide' during the Fedora Linux 37 development cycle. Changing version to 37. FEDORA-2022-2b91cbd30f has been submitted as an update to Fedora 36. https://bodhi.fedoraproject.org/updates/FEDORA-2022-2b91cbd30f FEDORA-2022-8e64a8ce03 has been submitted as an update to Fedora 37. https://bodhi.fedoraproject.org/updates/FEDORA-2022-8e64a8ce03 FEDORA-2022-8e64a8ce03 has been pushed to the Fedora 37 testing repository. Soon you'll be able to install the update with the following command: `sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2022-8e64a8ce03` You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2022-8e64a8ce03 See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates. FEDORA-2022-2b91cbd30f has been pushed to the Fedora 36 testing repository. Soon you'll be able to install the update with the following command: `sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2022-2b91cbd30f` You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2022-2b91cbd30f See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates. FEDORA-2022-8e64a8ce03 has been pushed to the Fedora 37 stable repository. If problem still persists, please make note of it in this bug report. FEDORA-2022-2b91cbd30f has been pushed to the Fedora 36 stable repository. If problem still persists, please make note of it in this bug report. |
Description of problem: Gnome doesn't sync calendars for Google accounts set up in Gnome Online Accounts. After a Google account is added, the account's calendars do not show up in Evolution or gnome-calendar. Evolution displays an error message: > Failed to connect “account” > > Failed to obtain an access token for “account”: Timeout was reached Version-Release number of selected component (if applicable): gnome-online-accounts-3.34.1-1.fc31.x86_64 evolution-3.34.4-1.fc31.x86_64 gnome-calendar-3.34.2-1.fc31.x86_64 How reproducible: every time Steps to Reproduce: 1. Open the Gnome settings app 2. click on Online Accounts 3. Add a Google account, enter email and press enter. 4. Enter username and pin+token password (or use kerb ticket) 5. Click on Allow to allow Gnome to access the account 6. Wait something like 4.5 minutes for the operation to complete Actual results: No calendars for the account are visible in Evolution or gnome-calendar and its events don't show up in the gnome-shell daily overview (when you click on the time in the top bar). Expected results: The calendars are present. Additional info: