Bug 1824434

Summary: Didn't receive notifications about flags
Product: [Community] Bugzilla Reporter: Bastien Nocera <bnocera>
Component: Email NotificationsAssignee: Jeff Fearn 🐞 <jfearn>
Status: CLOSED CANTFIX QA Contact: Utkarsh <ubajpei>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 5.0CC: agk
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Last Closed: 2020-04-19 22:19:44 UTC Type: Bug
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Description Flags
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Description Bastien Nocera 2020-04-16 08:50:01 UTC 
Created attachment 1679273 [details]
preferences

I didn't receive any email notifications about this bug's flags being changed:
https://bugzilla.redhat.com/show_bug.cgi?id=1767438

Bugzilla should send me notifications for flags changing (especially to acks or nacks) when I'm the assignee. There doesn't seem to be a way to do that right now, which caused me to miss that there had been updates to the bug for nearly 2 months.

Attached is a screenshot of my mail notification preferences.
Comment 2 Jeff Fearn 🐞 2020-04-19 22:19:44 UTC 
Tracking down mail issues is always very difficult, doing so months after it happened isn't realistic.

If there was a general problem with flag mail there would be a lot of talk about it, there isn't, so I don't think this is a general issue.
Comment 3 Bastien Nocera 2020-04-20 08:40:16 UTC 
(In reply to Jeff Fearn 🐞 from comment #2)
> If there was a general problem with flag mail there would be a lot of talk
> about it, there isn't, so I don't think this is a general issue.

The question was a very specific one. The '?' flag was not set by me, which might
be the reason why I didn't receive the notification even though I was the assignee.

I also doubt 2 separate people, including a bot, touched the flags and the "minor update"
checkbox:
https://bugzilla.redhat.com/show_bug.cgi?id=1767438#c3

I'm disappoined that there wouldn't even be an attempt at reproducing the problem
before closing the bug as cantfix.
Comment 4 Alasdair Kergon 2020-04-20 15:01:51 UTC 
Well working out what happened several months ago is different from looking to see if there is a current problem in the system - by all means try to reproduce something you think might not be working.

I have this email in my mailbox last week when someone else changed a bug so what you suggest currently works for me:

             Flags|qa_ack?                     |qa_ack+
You are receiving this mail because:                                                                                                                                        
You are the assignee for the bug.