Bug 1829062

Summary: Customer experiencing "[security_exception] no permissions for [indices:data/read/field]" for admin users in 3.11.146
Product: OpenShift Container Platform Reporter: Greg Rodriguez II <grodrigu>
Component: LoggingAssignee: Jeff Cantrill <jcantril>
Status: CLOSED NOTABUG QA Contact: Anping Li <anli>
Severity: high Docs Contact:
Priority: unspecified    
Version: 3.11.0CC: aos-bugs, ewolinet, jcantril, mfiedler, openshift-bugs-escalate
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Target Release: 3.11.z   
Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2020-06-08 00:04:18 UTC Type: Bug
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Description Greg Rodriguez II 2020-04-28 19:46:11 UTC
Description of problem:
Similar to issue [1] resolved by errata [2] for 3.11.146, except this customer has upgraded to 3.11.146 and is experiencing the issue with ADMIN users.  Oddly enough, cluster-view users are NOT seeing the problem, it's only cluster-admin users.  

As a cluster-admin accessing Kibana, users are attempting to locate indices for a project called "ecpi" however they are not able to view due to "[security_exception] no permissions for [indices:data/read/field]" message at top of screen.

[1]  https://bugzilla.redhat.com/show_bug.cgi?id=1752853
[2]  https://access.redhat.com/errata/RHBA-2019:2816

Version-Release number of selected component (if applicable):
3.11.146

How reproducible:
No change after resetting affected users kibana user indices; verified "ecpi" project index is healthy; verified ES is healthy; no logs in ES master logs are helpful and kibana logs just show "200" results for each line

Steps to Reproduce:
1. As cluster-admin user, open Kibana and attempt to view project logs for "ecpi"
2. Get "no permissions" message at top of screen
3. As cluster-view user, open Kibana and attempt to view project logs for "ecpi"
4. Successful, no issues reported.

Actual results:
Every cluster-admin user tested has this same issue, and it is only affecting the project "ecpi" as the admins are able to see the other project logs without issue.  No cluster-view users affected.

Expected results:
Cluster-admin users should be able to see this project's logs

Additional info:
Privately attaching several logging dump script results and screenshots provided by customer

Comment 11 Greg Rodriguez II 2020-05-18 16:28:11 UTC
Customer has escalated the SFDC ticket requesting workaround.

Comment 13 Jeff Cantrill 2020-06-03 20:53:02 UTC
Please confirm it is not a browser session issue: https://bugzilla.redhat.com/show_bug.cgi?id=1791837#c29

Comment 14 Jeff Cantrill 2020-06-08 00:04:18 UTC
Closing NOTABUG since the customer closed the case  based on #c13

Comment 15 Red Hat Bugzilla 2024-01-06 04:29:05 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days