Bug 1836774

Summary: Some foreman services failed to start (pulp_streamer)
Product: Red Hat Satellite Reporter: Devendra Singh <desingh>
Component: InstallationAssignee: satellite6-bugs <satellite6-bugs>
Status: CLOSED ERRATA QA Contact: Devendra Singh <desingh>
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.8.0CC: apatel, aupadhye, egolov, kgaikwad
Target Milestone: 6.8.0Keywords: Triaged
Target Release: Unused   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: python-twisted-16.4.1-12.el7sat Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-10-27 13:02:42 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Devendra Singh 2020-05-18 06:10:05 UTC 
Description of problem: Some foreman services failed to start (pulp_streamer) 


Version-Release number of selected component (if applicable):
6.8

How reproducible:
2

Steps to Reproduce:
1. install satellite 6.8
2. restart foreman-service's
3. Observed a few services failed to start.


Please include this when you file the BZ:

  4 07:30:38 dell-pe-fm120-1d pulp_streamer: Traceback (most recent call last):
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: File "/usr/bin/pulp_streamer", line 5, in <module>
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: from pkg_resources import load_entry_point
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 3007, in <module>
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: working_set.require(__requires__)
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 728, in require
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: needed = self.resolve(parse_requirements(requirements))
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: File "/usr/lib/python2.7/site-packages/pkg_resources.py", line 626, in resolve
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: raise DistributionNotFound(req)
May  4 07:30:38 dell-pe-fm120-1d pulp_streamer: pkg_resources.DistributionNotFound: twisted
May  4 07:30:38 dell-pe-fm120-1d systemd: pulp_streamer.service: main process exited, code=exited, status=1/FAILURE
May  4 07:30:38 dell-pe-fm120-1d systemd: Unit pulp_streamer.service entered failed state.
May  4 07:30:38 dell-pe-fm120-1d systemd: pulp_streamer.service failed.


Actual results:
Pulp streamer services failed to start

Expected results:
Pulp streamer service should be run properly. 

Additional info:
Comment 8 Devendra Singh 2020-06-17 06:50:54 UTC 
Verified on 6.8 Snap4.

# rpm -qa|grep twisted
python2-twisted-16.4.1-12.el7sat.x86_64

foreman-maintain service status.
....
....
/ displaying foreman-proxy                                                      
● foreman-proxy.service - Foreman Proxy
   Loaded: loaded (/usr/lib/systemd/system/foreman-proxy.service; enabled; vendor preset: disabled)
   Active: active (running) since Wed 2020-06-17 02:46:45 EDT; 7s ago
 Main PID: 22290 (ruby)
    Tasks: 12
   CGroup: /system.slice/foreman-proxy.service
           └─22290 ruby /usr/share/foreman-proxy/bin/smart-proxy --no-daemonize

Jun 17 02:46:40 XYZ.com systemd[1]: Starting Foreman Proxy...
Jun 17 02:46:45 XYZ.com systemd[1]: Started Foreman Proxy.
/ All services are running                                            [OK]
Comment 11 errata-xmlrpc 2020-10-27 13:02:42 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366