Bug 183685

Summary: unable to update software using graphical tool
Product: [Fedora] Fedora Reporter: LarryT <gparted>
Component: pirutAssignee: Paul Nasrat <nobody+pnasrat>
Status: CLOSED RAWHIDE QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 5CC: katzj, sundaram
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2006-03-02 23:59:20 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
error during the running software updating
none
running from shell none

Description LarryT 2006-03-02 19:59:28 UTC 
Description of problem:
Running software updater from /system tools /
error message during retrieving update infromation

Version-Release number of selected component (if applicable):


How reproducible:
running the software updater, i got an error. see attachement please

Steps to Reproduce:
1.
2.
3.
  
Actual results:


Expected results:


Additional info:
Comment 1 LarryT 2006-03-02 19:59:28 UTC 
Created attachment 125564 [details]
error during the running software updating
Comment 2 Jeremy Katz 2006-03-02 23:59:20 UTC 
You had another copy of pup/pirut/yum running.  I've changed things so the error
gets caught and gives a better error message now
Comment 3 LarryT 2006-03-03 05:30:16 UTC 
yep :-[ that's right i was running yum update when i launched the software updater !

Nevertheless i have just launched it now and i get only one message : 
unable to retrieve software information.
If i click 'ok' the window is closed.
yum works fine (since i have confgiure it with my proxy + user & passwd).
Comment 4 LarryT 2006-03-03 07:53:33 UTC 
i got the same message when i click on application/add remove software :
retrieving software information takes a long time and ends with the message
"unable to retrieve software information".

should i have some key to import ?
(i say again that yum works fine, since a configure the proxy using bashrc).
thx
Comment 5 LarryT 2006-03-03 13:53:06 UTC 
Created attachment 125594 [details]
running from shell
Comment 6 Jeremy Katz 2006-03-03 17:01:58 UTC 
If it's showing the dialog, then /var/run/yum.pid exists and has a valid pid of
a running process in it, which means that you can't run another copy of
yum/pup/pirut.  There's a case where it's not exiting properly right now and I'm
looking into that now
Comment 7 LarryT 2006-03-04 05:33:11 UTC 
well i am nearly sur that the problem is around the proxy.
To use yum i need to configure bashrc with http_proxy and a second line with
export http_proxy !
If i type those info in the yum.conf, it doesn't work and returns the message :
Cannot find a valid baseurl for repo: development
Error: Cannot find a valid baseurl for repo: development

This is exactly the same message i get with software updater !

Is there a way to configure proxy to work with software updater ?
Comment 8 Jeremy Katz 2006-03-04 16:16:10 UTC 
*** Bug 183957 has been marked as a duplicate of this bug. ***
Comment 9 David Lawrence 2006-06-28 01:34:33 UTC 
Moving component to pirut. Sorry for the spam.