Bug 1837844

Summary:	Problem Reporting application crash
Product:	[Fedora] Fedora	Reporter:	mdelfava
Component:	gnome-abrt	Assignee:	Jakub Filak <jakub>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	32	CC:	digitalfreak, ekulik, fmuellner, gnome-sig, jadahl, jakub, mhabrnal, mkutlak, mmarusak, otaylor, philip.wyett
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-05-20 07:26:13 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description mdelfava 2020-05-20 06:35:26 UTC

May 19 23:26:36 Mikes-Linuxbox abrt-notification[5640]: Process 95484 (gnome-abrt) of user 1000 encountered an uncaught ModuleNotFoundError exception
-- Subject: ABRT has detected an uncaught ModuleNotFoundError exception in gnome-abrt
-- Defined-By: ABRT
-- Support: https://bugzilla.redhat.com/
-- Documentation: man:abrt(1)
-- PROBLEM_REPORT
-- Use the abrt command-line tool for further analysis or to report
-- the problem to the appropriate support site.
May 19 23:26:39 Mikes-Linuxbox abrt-server[5649]: Not saving repeating crash in '/usr/bin/gnome-abrt'

Comment 1 mdelfava 2020-05-20 07:06:19 UTC

# Backtrace
problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'

Traceback (most recent call last):
  File "/usr/bin/gnome-abrt", line 45, in <module>
    from gnome_abrt.views import OopsWindow
  File "/usr/lib64/python3.8/site-packages/gnome_abrt/views.py", line 41, in <module>
    from gnome_abrt import problems, config, wrappers, errors
  File "/usr/lib64/python3.8/site-packages/gnome_abrt/problems.py", line 23, in <module>
    from bs4 import BeautifulSoup
ModuleNotFoundError: No module named 'bs4'

datetime: <module 'datetime' from '/usr/lib64/python3.8/datetime.py'>
logging: <module 'logging' from '/usr/lib64/python3.8/logging/__init__.py'>
re: <module 're' from '/usr/lib64/python3.8/re.py'>
request: <module 'urllib.request' from '/usr/lib64/python3.8/urllib/request.py'>

%----duphash
# DUPHASH
# This field is read only
21db93ba9745385668e5ca4f79babcf14d6fe648
%----architecture
# Architecture
# This field is read only
x86_64
%----cmdline
# Command line
/usr/bin/python3 /usr/bin/gnome-abrt
%----component
# Component
# This field is read only
gnome-abrt
%----executable
# Executable
# This field is read only
/usr/bin/gnome-abrt
%----kernel
# Kernel version
# This field is read only
5.6.12-300.fc32.x86_64
%----package
# Package
# This field is read only
gnome-abrt-1.3.2-1.fc32
%----reason
# Reason of crash
problems.py:23:<module>:ModuleNotFoundError: No module named 'bs4'
%----os_info
# os-release configuration file
# This field is read only
NAME=Fedora
VERSION="32 (Thirty Two)"
ID=fedora
VERSION_ID=32
VERSION_CODENAME=""
PLATFORM_ID="platform:f32"
PRETTY_NAME="Fedora 32 (Thirty Two)"
ANSI_COLOR="0;34"
LOGO=fedora-logo-icon
CPE_NAME="cpe:/o:fedoraproject:fedora:32"
HOME_URL="https://fedoraproject.org/"
DOCUMENTATION_URL="https://docs.fedoraproject.org/en-US/fedora/f32/system-administrators-guide/"
SUPPORT_URL="https://fedoraproject.org/wiki/Communicating_and_getting_help"
BUG_REPORT_URL="https://bugzilla.redhat.com/"
REDHAT_BUGZILLA_PRODUCT="Fedora"

Comment 2 ekulik 2020-05-20 07:26:13 UTC


*** This bug has been marked as a duplicate of bug 1836614 ***