Bug 1845113
Summary: | Subscription Watch SLA filter does not honors "service level" set to system when registered using activation key | ||
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Product: | Red Hat Satellite | Reporter: | achadha |
Component: | RH Cloud - Inventory | Assignee: | Shimon Shtein <sshtein> |
Status: | CLOSED ERRATA | QA Contact: | Jameer Pathan <jpathan> |
Severity: | medium | Docs Contact: | |
Priority: | medium | ||
Version: | Unspecified | CC: | apitanga, aruzicka, cmarinea, khowell, ktordeur, nkathole, peter.vreman, rcunha, sghai, sjagtap, sshtein, yeynard |
Target Milestone: | 6.9.0 | Keywords: | SubscriptionWatch |
Target Release: | Unused | ||
Hardware: | All | ||
OS: | Linux | ||
Whiteboard: | |||
Fixed In Version: | 2.0.10 | Doc Type: | If docs needed, set a value |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | 2021-04-21 13:14:56 UTC | Type: | Bug |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: |
Description
achadha
2020-06-08 13:42:18 UTC
Verified Verified with: - Satellite 6.9.0 snap 11 - tfm-rubygem-foreman_rh_cloud-3.0.14-1.el7sat.noarch Test steps: 1. Create an activation key with service level set in it. 2. Register the system using the activation key. 3. Generate report. Observation: - Generated report had "system_purpose_sla" fact in it. Note: The fix for this on Subscription watch side is tracked at https://bugzilla.redhat.com/show_bug.cgi?id=1927751 I see similar behavior, Satellite 6.8.1 Client, running RHEL 8.3: [root@rhel7to8 ~]# subscription-manager status +-------------------------------------------+ System Status Details +-------------------------------------------+ Overall Status: Current System Purpose Status: Matched [root@rhel7to8 ~]# syspurpose show { "role": "Red Hat Enterprise Linux Server", "service_level_agreement": "Premium", "usage": "Production" } Satellite is configured to use Insight with account number 5910538, and the check connection test reports success Changing entries on the Content tab in Satellite for a system results in an update on the Client. For example: [root@satellite ~]# hammer host show --id rhel7to8.yceconsulting.com Id: 11 ==== OUPUT CLIPPED ==== Subscription Information: UUID: 378b1f36-773a-4d8f-94fa-f645192a9962 Last Checkin: 2021-02-24 17:09:16 UTC Release Version: 8.3 Autoheal: true Registered To: satellite.yceconsulting.com Registered At: 2021-02-24 15:20:47 UTC Registered by Activation Keys: 1) 235-rhel8-key System Purpose: Service Level: Premium Purpose Usage: Production Purpose Role: Red Hat Enterprise Linux Server Purpose Addons: Host Collections: 1) Id: 2 Name: default Change the syspurpose from the Content tab to Self-Support, re-run "hammer show": Subscription Information: UUID: 378b1f36-773a-4d8f-94fa-f645192a9962 Last Checkin: 2021-02-24 17:09:16 UTC Release Version: 8.3 Autoheal: true Registered To: satellite.yceconsulting.com Registered At: 2021-02-24 15:20:47 UTC Registered by Activation Keys: 1) 235-rhel8-key System Purpose: Service Level: Self-Support Purpose Usage: Development/Test Purpose Role: Red Hat Enterprise Linux Server Purpose Addons: Host Collections: 1) Id: 2 Name: default The client reports the data correctly: [root@rhel7to8 ~]# syspurpose show { "service_level_agreement": "Self-Support", "usage": "Development/Test" } However, nothing is reported up to cloud.redhat.com with respect to syspurpose. Here is the client entry from https://cloud.redhat.com/api/inventory/v1/hosts?page=1 for this system. Note the "facts" section has no data: { "insights_id": "f0245603-bf47-4e28-8e05-282ca120bf8e", "rhel_machine_id": null, "subscription_manager_id": "378b1f36-773a-4d8f-94fa-f645192a9962", "satellite_id": "378b1f36-773a-4d8f-94fa-f645192a9962", "bios_uuid": "5e8ac7ba-d775-429a-a448-74491283a5c8", "ip_addresses": [ "192.168.0.162", "192.168.122.1" ], "fqdn": "rhel7to8.yceconsulting.com", "mac_addresses": [ "56:6f:7d:de:00:03", "00:00:00:00:00:00", "52:54:00:28:a8:be", "52:54:00:28:a8:be" ], "external_id": null, "id": "f0b06cbd-a715-4bc4-a6a7-8b053367c618", "account": "5910538", "display_name": "rhel7to8.yceconsulting.com", "ansible_host": null, "facts": [], "reporter": "puptoo", "stale_timestamp": "2021-02-25T19:46:35.935134+00:00", "stale_warning_timestamp": "2021-03-04T19:46:35.935134+00:00", "culled_timestamp": "2021-03-11T19:46:35.935134+00:00", "created": "2021-02-24T15:32:06.816241+00:00", "updated": "2021-02-24T17:46:36.002252+00:00" }, Satellite updates cloud.redhat.com with the client info; it is seen in Insights, but the syspurpose is not updated via Satellite. This is critical when enabling SCA and SW. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: Satellite 6.9 Release), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2021:1313 The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days |