Bug 1861255
| Summary: | Traceback when there is a typo proxy username/password in /etc/rhsm/rhsm.conf file | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 8 | Reporter: | Shwetha Kallesh <skallesh> |
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> |
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> |
| Severity: | medium | Docs Contact: | |
| Priority: | high | ||
| Version: | 8.3 | CC: | cdonnell, jhnidek, jsefler, redakkan, wpoteat |
| Target Milestone: | rc | Keywords: | Triaged |
| Target Release: | 8.3 | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2020-11-04 01:39:41 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Verification: [root@hpe-dl380pgen8-02-vm-3 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: Unknown subscription management rules: Unknown subscription-manager: 1.27.13-1.el8 [root@hpe-dl380pgen8-02-vm-3 ~]# cat /etc/rhsm/rhsm.conf | grep proxy # an http proxy server to use proxy_hostname = auto-services.usersys.redhat.com # The scheme to use for the proxy when updating repo definitions, if needed proxy_scheme = http # port for http proxy server proxy_port = 3127 # user name for authenticating to an http proxy, if needed proxy_user = redhat # password for basic http proxy auth, if needed proxy_password = redhst # host/domain suffix blacklist for proxy, if needed no_proxy = [root@hpe-dl380pgen8-02-vm-3 ~]# subscription-manager list --avail Proxy error, unable to connect to proxy server. [root@hpe-dl380pgen8-02-vm-3 ~]# subscription-manager role --list Proxy connection failed, please check your settings. [root@hpe-dl380pgen8-02-vm-3 ~]# subscription-manager list --avail --ondate 2020-09-09 Proxy error, unable to connect to proxy server. [root@hpe-dl380pgen8-02-vm-3 ~]# subscription-manager repos --list Proxy error, unable to connect to proxy server. [root@hpe-dl380pgen8-02-vm-3 ~]# subscription-manager refresh Proxy error, unable to connect to proxy server. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (subscription-manager bug fix and enhancement update), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2020:4460 *** Bug 1859145 has been marked as a duplicate of this bug. *** |
Description of problem: Traceback when there is a typo proxy username/password in /etc/rhsm/rhsm.conf file Version-Release number of selected component (if applicable): [root@kvm-02-guest05 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: Unknown subscription management rules: Unknown subscription-manager: 1.27.10-1.git.3.25bc797.el8 How reproducible: only with few commands Steps to Reproduce: [root@kvm-02-guest05 ~]# cat /etc/rhsm/rhsm.conf | grep proxy # an http proxy server to use proxy_hostname = auto-services.usersys.redhat.com # The scheme to use for the proxy when updating repo definitions, if needed proxy_scheme = http # port for http proxy server proxy_port = 3127 # user name for authenticating to an http proxy, if needed proxy_user = redaht -------> please note the typo # password for basic http proxy auth, if needed proxy_password = redhat # host/domain suffix blacklist for proxy, if needed no_proxy = [root@kvm-02-guest05 ~]# subscription-manager list --avail Traceback (most recent call last): File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 707, in _request conn.request(request_type, handler, body=body, headers=final_headers) File "/usr/lib64/python3.6/http/client.py", line 1254, in request self._send_request(method, url, body, headers, encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1300, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1249, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1036, in _send_output self.send(msg) File "/usr/lib64/python3.6/http/client.py", line 974, in send self.connect() File "/usr/lib64/python3.6/http/client.py", line 1414, in connect super().connect() File "/usr/lib64/python3.6/http/client.py", line 950, in connect self._tunnel() File "/usr/lib64/python3.6/http/client.py", line 929, in _tunnel message.strip())) OSError: Tunnel connection failed: 407 Proxy Authentication Required During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib64/python3.6/site-packages/subscription_manager/cache.py", line 176, in update_check self._sync_with_server(uep, consumer_uuid) File "/usr/lib64/python3.6/site-packages/subscription_manager/facts.py", line 88, in _sync_with_server uep.updateConsumer(consumer_uuid, facts=self.get_facts()) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 1160, in updateConsumer ret = self.conn.request_put(method, params) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 892, in request_put return self._request("PUT", method, params, headers=headers) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 909, in _request info=info, headers=headers, cert_key_pairs=cert_key_pairs) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 743, in _request raise ProxyException(err) rhsm.connection.ProxyException: Tunnel connection failed: 407 Proxy Authentication Required During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 11, in <module> load_entry_point('subscription-manager==1.27.10', 'console_scripts', 'subscription-manager')() File "/usr/lib64/python3.6/site-packages/subscription_manager/scripts/subscription_manager.py", line 87, in main return managercli.ManagerCLI().main() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 3251, in main ret = CLI.main(self) File "/usr/lib64/python3.6/site-packages/subscription_manager/cli.py", line 183, in main return cmd.main() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 546, in main return_code = self._do_command() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2894, in _do_command after_date=after_date, File "/usr/lib64/python3.6/site-packages/rhsmlib/services/entitlement.py", line 374, in get_available_pools items_per_page=_items_per_page File "/usr/lib64/python3.6/site-packages/subscription_manager/managerlib.py", line 344, in get_available_entitlements items_per_page=items_per_page File "/usr/lib64/python3.6/site-packages/subscription_manager/managerlib.py", line 563, in get_filtered_pools_list items_per_page=items_per_page File "/usr/lib64/python3.6/site-packages/subscription_manager/managerlib.py", line 279, in list_pools require(FACTS).update_check(uep, consumer_uuid) File "/usr/lib64/python3.6/site-packages/subscription_manager/cache.py", line 186, in update_check raise Exception(_("Error updating system data on the server, see /var/log/rhsm/rhsm.log " Exception: Error updating system data on the server, see /var/log/rhsm/rhsm.log for more details. [root@kvm-02-guest05 ~]# subscription-manager role --list Proxy connection failed, please check your settings. [root@kvm-02-guest05 ~]# subscription-manager repos --list Traceback (most recent call last): File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 707, in _request conn.request(request_type, handler, body=body, headers=final_headers) File "/usr/lib64/python3.6/http/client.py", line 1254, in request self._send_request(method, url, body, headers, encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1300, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1249, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/usr/lib64/python3.6/http/client.py", line 1036, in _send_output self.send(msg) File "/usr/lib64/python3.6/http/client.py", line 974, in send self.connect() File "/usr/lib64/python3.6/http/client.py", line 1414, in connect super().connect() File "/usr/lib64/python3.6/http/client.py", line 950, in connect self._tunnel() File "/usr/lib64/python3.6/http/client.py", line 929, in _tunnel message.strip())) OSError: Tunnel connection failed: 407 Proxy Authentication Required During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/sbin/subscription-manager", line 11, in <module> load_entry_point('subscription-manager==1.27.10', 'console_scripts', 'subscription-manager')() File "/usr/lib64/python3.6/site-packages/subscription_manager/scripts/subscription_manager.py", line 87, in main return managercli.ManagerCLI().main() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 3251, in main ret = CLI.main(self) File "/usr/lib64/python3.6/site-packages/subscription_manager/cli.py", line 183, in main return cmd.main() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 546, in main return_code = self._do_command() File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2537, in _do_command supported_resources = get_supported_resources() File "/usr/lib64/python3.6/site-packages/subscription_manager/utils.py", line 250, in get_supported_resources return uep.get_supported_resources() File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 959, in get_supported_resources self._load_supported_resources() File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 947, in _load_supported_resources resources_list = self.conn.request_get("/") File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 883, in request_get return self._request("GET", method, headers=headers, cert_key_pairs=cert_key_pairs) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 909, in _request info=info, headers=headers, cert_key_pairs=cert_key_pairs) File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 743, in _request raise ProxyException(err) rhsm.connection.ProxyException: Tunnel connection failed: 407 Proxy Authentication Required Actual results: Expected results: Additional info: