Bug 1861745

Summary:	default and non-default storage quota incorrect percentage
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Marian Jankular <mjankula>
Component:	ovirt-engine	Assignee:	Nobody <nobody>
Status:	CLOSED NOTABUG	QA Contact:	Beni Pelled <bpelled>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	4.3.10	CC:	ahadas, bugs, lleistne, mavital, m.vrgotic
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	1814214	Environment:
Last Closed:	2020-08-21 09:02:58 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Virt	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1814214
Bug Blocks:

Description Marian Jankular 2020-07-29 12:58:58 UTC

+++ This bug was initially created as a clone of Bug #1814214 +++

Description of problem:

Incorrect storage quota usage percentage level, eventually ending up to 0% or Unlimited.

The problem is that it does not represents actual usage with certainty, but rather fluctuating between 0%, actual usage and Unlimited. With some of my data centers, I initially saw it working, then it moved to 0% or Unlimited and it stays like that. Is there a trigger that tells the engine you need to calculate, or if it can be configurable, I do not know, documentation is not very detailed on this part.

Version-Release number of selected component (if applicable):

ovirt-engine-4.3.8.2
ovirt-engine-4.3.5.4

How reproducible:
60% as I have multiple data centers with quotas

Steps to Reproduce:
1. set to Enforced / create storage quota / add consumer(s) 
2. assign this quota to all existing VMs and related images
3. if present, assing to templates as well

Actual results:
Storage Quota percentage shows 0% or Unlimited

Expected results:
Storage quota percentage reflecting actual usage

Additional info:
Check the screenshots attached.
SanJose - storage quota percentage vs storage quota actual utilization
Hilversum - same thing

--- Additional comment from RHEL Program Management on 2020-03-17 12:34:12 UTC ---

The documentation text flag should only be set after 'doc text' field is provided. Please provide the documentation text and set the flag to '?' again.

--- Additional comment from Marko Vrgotic on 2020-03-24 08:24:23 UTC ---

Hi RedHat,

Not sure if the above was a question to me, but I am not reporting Documentation bug but actual software bug.

If you need me to provide more data, logs, conf files, I have three platforms deployed, all having same issue.

Marko Vrgotic

--- Additional comment from Marko Vrgotic on 2020-04-06 07:20:40 UTC ---

Dear RedHat and oVirt,

Considering this COVID-19 situation, I hope you are all doing well and staying healthy.

It has been more than two weeks since I reported this issue. So far I have not received a single update or request, and the issue is still registered as NEW. 

Considering this is one out of three issues regarding oVirt quotas, that I reported, in one day, not getting any update leads me to assumptions:

- I am doing something fundamentally wrong with oVirt Quotas implementation
- There is something fundamentally wrong with oVirt Quotas implementation, from the software side.
- something else…

In any case, I would highly appreciate it if you can find time to look into these issues so we can make progress.

Once again, I am seeing this problem on all three deployed platforms, both in Staging and Production.

Kindly awaiting your reply.

Marko Vrgotic
ActiveVideo

--- Additional comment from Marko Vrgotic on 2020-07-14 14:51:05 UTC ---

Dear all,

Is this still targeted for 4.5?
If any additional information is needed, just let me know.

Kindly awaiting your reply.

Marko