Bug 1866994

Summary: when running cloud-init noticing the error OPENSSL_1.0.1_EC not defined in file libcrypto.so.10
Product: Red Hat Enterprise Linux 7 Reporter: NaveenRaj Navaratna Raj <nnavarat>
Component: cloud-initAssignee: Eduardo Otubo <eterrell>
Status: CLOSED NOTABUG QA Contact: Frank Liang <xiliang>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.6CC: chrisbro, jgreguske, mthacker, ribarry, ssorce, vkuznets, xiachen, xiliang
Target Milestone: rc   
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Hardware: Unspecified   
OS: Linux   
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Last Closed: 2020-10-07 09:22:55 UTC Type: Bug
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Description NaveenRaj Navaratna Raj 2020-08-07 05:26:31 UTC
Description of problem:

A customer is using this version of cloud-init on RHEL 7.6: cloud-init-18.5-6.el7.x86_64. 
When running `cloud-init init` they are seeing the below error :

ImportError: /usr/lib64/python2.7/lib-dynload/_ssl.so: symbol EC_KEY_free, version OPENSSL_1.0.1_EC not defined in file libcrypto.so.10 with link time reference

They would like to know what version of `openssl` is `cloud-init` compiled with ? And if there is any compatibility matrix available for reference ? 

I tried downloading the below src RPM and extracted it: https://access.redhat.com/downloads/content/rhel---7/x86_64/2456/cloud-init/18.5-6.el7_8.5/x86_64/fd431d51/package.

To inspect the `cloud-init.spec` file for any reference of `openssl`. Could not find any. 

Version-Release number of selected component (if applicable):
cloud-init-18.5-6.el7.x86_64


I have requested customer to confirm if they installed that cloud-init package from Red Hat repos or from somewhere else.


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