Bug 187927

Summary:	Print spool stuck with "Print file sent, waiting for printer to finish..."
Product:	Red Hat Enterprise Linux 4	Reporter:	Andrew Meredith <andrew>
Component:	cups	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED WONTFIX	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	4.0
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2007-03-28 20:30:35 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	176344

Description Andrew Meredith 2006-04-04 16:27:13 UTC

Description of problem:

HP Deskjet 5650 attached to HP print server using JetDirect. The first print job
from a given RHEL machine goes through, but the second never gets out. lpstst -t
shows:

 "Print file sent, waiting for printer to finish..."


Version-Release number of selected component (if applicable):

cups-1.1.22-0.rc1.9.10
(and cups-1.1.22-15.4 on an FC3 box)

How reproducible:

Every time

Steps to Reproduce:
1. Print two documents
  
Actual results:

Two documents

Expected results:

One document and a frozen printer

Additional info:

This printer/print server pair works perfectly well against an XP Pro desktop
and used to work fine on earlier versions of RHEL and FC

Comment 1 Tim Waugh 2006-05-02 12:11:39 UTC

Please edit /etc/cups/cupsd.conf and change the 'LogLevel' line to say:

  LogLevel debug2

Then stop cups with:

  /sbin/service cups stop

Empty out the error_log file with:

  >/var/log/cups/error_log

Then start cups again:

  /sbin/service cups start

Print two files to the printer, and then please attach /var/log/cups/error_log.
 Thanks.

Comment 2 RHEL Program Management 2006-08-18 16:19:09 UTC

This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux maintenance release.  Product Management has requested
further review of this request by Red Hat Engineering, for potential
inclusion in a Red Hat Enterprise Linux Update release for currently deployed
products.  This request is not yet committed for inclusion in an Update
release.