Bug 1881828
| Summary: | [Assisted-4.6 ][Production]Private redhat account, with a non-redhat email account cannot install cluster | ||
|---|---|---|---|
| Product: | OpenShift Container Platform | Reporter: | nshidlin <nshidlin> |
| Component: | assisted-installer | Assignee: | Ronnie Lazar <alazar> |
| assisted-installer sub component: | discovery-agent | QA Contact: | Yuri Obshansky <yobshans> |
| Status: | CLOSED NOTABUG | Docs Contact: | |
| Severity: | urgent | ||
| Priority: | urgent | CC: | aos-bugs, frolland |
| Version: | 4.6 | Keywords: | TestBlocker |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2020-09-23 10:04:30 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
I suspect it was a temporary issue as the user was new. As Fred mentioned this was a temporary issue, that did not reproduce. |
Description of problem: When attempting to install a cluster with assisted installer using a personal redhat account with a gmail email address; the nodes are discovered successfully but the installation fails with the following error: Sep 23 06:30:45 worker-0-0 agent[1856]: time="23-09-2020 06:30:45" level=info msg="Sending step <install-6de4a811> reply output <Logs were sent\n> error <Trying to pull registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19...\n unauthorized: Access to the requested resource is not authorized\nError: unable to pull registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19: unable to pull image: Error determining manifest MIME type for docker://registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19: Error reading manifest sha256:b31a13916dd4157e40d14d785131a48a0a6b9021a486ccd2f7493a24ff0a920b in registry.redhat.io/openshift4/assisted-installer-rhel8: unauthorized: Access to the requested resource is not authorized\n> exit-code <125>" file="step_processor.go:37" request_id=e8584696-6c09-4f00-b1fa-4cca36c2ae8d Sep 23 06:30:47 worker-0-0 agent[1856]: time="23-09-2020 06:30:47" level=warning msg="Error processing posting step reply: Bad Request, Received step reply <install-6de4a811> from cluster <73f495b2-2e34-4209-b161-54437b0850bf> host <ea729c1e-3a6d-4628-a809-83c8b1c4da84> exit-code <125> stdout <Logs were sent\n> stderr <Trying to pull registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19...\n unauthorized: Access to the requested resource is not authorized\nError: unable to pull registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19: unable to pull image: Error determining manifest MIME type for docker://registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19: Error reading manifest sha256:b31a13916dd4157e40d14d785131a48a0a6b9021a486ccd2f7493a24ff0a920b in registry.redhat.io/openshift4/assisted-installer-rhel8: unauthorized: Access to the requested resource is not authorized\n>" file="step_processor.go:59" request_id=e8584696-6c09-4f00-b1fa-4cca36c2ae8d Version-Release number of selected component (if applicable): Production: { "release_tag": "v1.0.9.5-ds", "versions": { "assisted-ignition-generator": "quay.io/ocpmetal/assisted-ignition-generator:v1.0.9.5", "assisted-installer": "registry.redhat.io/openshift4/assisted-installer-rhel8:v4.6.0-19", "assisted-installer-controller": "registry.redhat.io/openshift4/assisted-installer-reporter-rhel8:v4.6.0-15", "assisted-installer-service": "quay.io/app-sre/assisted-service:27cfe0d", "discovery-agent": "registry.redhat.io/openshift4/assisted-installer-agent-rhel8:v4.6.0-15", "image-builder": "quay.io/app-sre/assisted-iso-create:27cfe0d" } } How reproducible: Steps to Reproduce: 1. Attempt to Install a cluster using a personal redhat account Actual results: Cluster installation fails Expected results: Cluster to install successfully Additional info: