Bug 188331

Summary:	up2date not functioning
Product:	Red Hat Enterprise Linux 4	Reporter:	Chris Singleton <cas40>
Component:	up2date	Assignee:	Bret McMillan <bretm>
Status:	CLOSED NOTABUG	QA Contact:	Beth Nackashi <bnackash>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	4.0
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2006-05-31 14:32:43 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Chris Singleton 2006-04-07 23:33:38 UTC

Description of problem:
Cannot use up2date


Version-Release number of selected component (if applicable):


How reproducible:
Always


Steps to Reproduce:
1.  Attempt to connect using up2date with the flashing !
2.  When the system connects, it states I need a new version of up2date.  I have
4.4.5-1, but it states I need 4.4.67-4
3.  When  I attempt to load up2date 4.4.67-4 from the channels menu, it states
that I need the up2date packeage that is required by up2date 4.4.67-4
4.  The only up2date package I can locate is 4.4.67-4, which I can't load
because it requires the original up2date, which I cannot install.
  
Actual results:
Not able to update the system.  I am registered with rhn and have activated my
subscription


Expected results:
Ability to automatically update


Additional info:
Running RHEL WS 4 on a Dell Precision 380n

Comment 1 Chris Singleton 2006-05-25 02:23:11 UTC

I recieve this message when I attempt to connect to the red hat server:

Error Message:
    Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3
or later)
as root on this client
Error Class Code: 9
Error Class Info: Invalid System Credentials.
Explanation:
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.






But I am unable to download and install the new up2date, it says I am missing
some dependencies (up2date-gnome) which I also cannot install.

Comment 2 Chris Singleton 2006-05-31 14:11:12 UTC

Is there anyone here???

Comment 3 Bret McMillan 2006-05-31 14:32:43 UTC

I'm having trouble understanding how you're seeing the issue in comment #1 if
the problem in comment #2 exists.  I'm going to presume comment #2 is the main
existing problem at the moment.

Right now, RHN is not recognizing your /etc/sysconfig/rhn/systemid file as valid
credentials.

Please re-register with RHN, either via 'up2date --register', or using rhnreg_ks.

That should give you a working /etc/sysconfig/rhn/systemid file.

Be advised that you may need to delete your original profile on
https://rhn.redhat.com/ to free up your entitlements for use with you new profile.

If you still have errors after that, please reopen the bug.