Bug 1883472

Summary:	[Sat6.8/Bug] when registering more than ~240 in parallel getting this error "HTTP error (500 - Internal Server Error): Unable to register system, not all services available"
Product:	Red Hat Satellite	Reporter:	Imaan <ikaur>
Component:	Registration	Assignee:	satellite6-bugs <satellite6-bugs>
Status:	CLOSED ERRATA	QA Contact:	Imaan <ikaur>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	6.8.0	CC:	jsherril, ktordeur, mmccune, wpinheir
Target Milestone:	6.8.0	Keywords:	Performance, Triaged
Target Release:	Unused	Flags:	ikaur: needinfo- ikaur: needinfo-
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-10-27 13:09:06 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Imaan 2020-09-29 10:38:06 UTC

Description of problem:

when registering more than ~240 in parallel getting this error "HTTP error (500 - Internal Server Error): Unable to register system, not all services available"

Version-Release number of selected component (if applicable):

katello_version = katello-3.16.0-1.el7sat.noarch
satellite_version = satellite-6.8.0-1.el7sat.noarch


Steps to Reproduce:

- Try to run concurrent registration on Satellite 6.8

Actual results: 

~~~

"HTTP error (500 - Internal Server Error): Unable to register system, not all services available", "[\u001b[91mERROR\u001b[0m], [2020-09-24 19:47:16], EXITING: [/usr/sbin/subscription-manager register --org 'Default_Organization' --name 'satellite.example.compcontainer358.example1.local' --activationkey 'ActivationKey1'  --serverurl=https://satellite.example.com:443/rhsm --baseurl=https://satellite.example.com/pulp/repos --force] failed to execute properly."]}

~~~

Additional Info :

Checked the status of foreman-maintain service status -b and hammer ping commands.

The result - All OK (All services are running)

Comment 1 Justin Sherrill 2020-09-29 13:06:07 UTC

Hi Imaan! 

Can we have access to this system or get a foreman-debug from it?  (we're particularly interested in /var/log/httpd and /var/log/foreman

Thanks

Comment 4 Mike McCune 2020-09-30 15:55:02 UTC

After discussion it was determined that the Satellite was deployed with default tuning. Recommend re-running with appropriate --tuning parameter applied.

Comment 5 Stephen Wadeley 2020-10-05 10:30:51 UTC

Hello

changing QA contact because Performance keyword present

Comment 10 errata-xmlrpc 2020-10-27 13:09:06 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.8 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2020:4366