Bug 1897045

Summary: gnome-shell-3.28.3-31.el7 Causes Gnome Session to Fail to Start
Product: Red Hat Enterprise Linux 7 Reporter: Johnray Fuller <jrfuller>
Component: gnome-shellAssignee: Florian Müllner <fmuellner>
Status: CLOSED DUPLICATE QA Contact: Desktop QE <desktop-qa-list>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 7.9CC: bugreports2005, jadahl, mboisver, modehnal, rstrode, tpelka
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
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Last Closed: 2020-11-12 15:04:47 UTC Type: Bug
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Description Johnray Fuller 2020-11-12 07:42:10 UTC
Description of problem:

I upgraded my RHEL 7.9 packages today and when gnome-shell was updated from gnome-shell-3.28.3-30.el7.x86_64 to version gnome-shell-3.28.3-31.el7.x86_64, I could no longer get Gnome to start at all.

This was even true for a freshly created user.

Version-Release number of selected component (if applicable):

gnome-shell-3.28.3-31.el7.x86_64

How reproducible:

Always

Steps to Reproduce:
1. With a system that is using gnome-shell-3.28.3-30.el7.x86_64 or earlier, validate that gnome works.
2. dnf or yum upgrade to gnome-shell-3.28.3-31.el7.x86_64.
3. Gnome will either not fully start (no desktop picture or anything) or if it does start, no top bar or window boxes will appear, but the "desktop" files may appear if you have any files on the desktop.

Actual results:

gnome-shell fails to initialize.

Expected results:

A normal gnome environment.

Additional info:

Comment 2 Tomas Pelka 2020-11-12 07:50:35 UTC
Would it be possible to attache some logs when gnome-shell failed?

Comment 3 bugreports2005 2020-11-12 07:54:54 UTC
We noticed the same. Gnome Classic works, as does rolling back RHBA-2020:5048.

Comment 4 Michal Odehnal 2020-11-12 08:25:59 UTC
Created attachment 1728649 [details]
journal

These are the journal entries upon start.

Comment 5 Tomas Pelka 2020-11-12 08:31:15 UTC
(In reply to Michal Odehnal from comment #4)
> Created attachment 1728649 [details]
> journal
> 
> These are the journal entries upon start.

As Michal pointed out seems like dup of https://bugzilla.redhat.com/show_bug.cgi?id=1897063

Comment 6 Ray Strode [halfline] 2020-11-12 15:04:47 UTC

*** This bug has been marked as a duplicate of bug 1897063 ***