Bug 191034
Summary: | Default paper size not selected in Gnome print dialogue | ||
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Product: | [Fedora] Fedora | Reporter: | Gavin Simpson <ucfagls> |
Component: | gnome-print | Assignee: | Matthias Clasen <mclasen> |
Status: | CLOSED WONTFIX | QA Contact: | |
Severity: | medium | Docs Contact: | |
Priority: | medium | ||
Version: | 5 | CC: | kluge, triage |
Target Milestone: | --- | ||
Target Release: | --- | ||
Hardware: | All | ||
OS: | Linux | ||
Whiteboard: | bzcl34nup | ||
Fixed In Version: | Doc Type: | Bug Fix | |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | 2008-05-06 15:53:14 UTC | Type: | --- |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: |
Description
Gavin Simpson
2006-05-08 10:58:51 UTC
So overnight, yum updated the following packages: May 17 05:46:43 Updated: cups-libs.i386 1:1.2.0-1.1 May 17 05:46:45 Updated: php.i386 5.1.4-1 May 17 05:46:45 Updated: libsane-hpaio.i386 0.9.11-1.1 May 17 05:46:45 Updated: php-pdo.i386 5.1.4-1 May 17 05:46:45 Updated: hpijs.i386 1:0.9.11-1.1 May 17 05:46:46 Updated: vnc.i386 4.1.1-37.fc5 May 17 05:46:48 Updated: php-pear.noarch 1:1.4.9-1 May 17 05:47:07 Updated: xemacs-sumo.noarch 20060510-2.fc5 May 17 05:47:09 Updated: php-mysql.i386 5.1.4-1 May 17 05:47:13 Updated: cups.i386 1:1.2.0-1.1 May 17 05:47:16 Updated: hplip.i386 0.9.11-1.1 which obviously includes things critical to prting in Fedora (cups hpijs hplip), and I now seem to have a Gnome print dialogue that obeys my default paper A4. Seeing as I've not changed anything else I guess the problem was somewhere in one of these packages and this has now been fixed. At least on my system. G(In reply to comment #0) > Description of problem: > > Gnome print dialogue does not pick-up printer default paper size. Tested in > Evolution, Gedit and Evince. The paper size selected in US LETTER, not A4. When > launching these apps from the command line and attempting to print, the > following errors are printed to the console when opening the print dialogue: > > Model not found, discarding config > GnomePrintCupsPlugin-Message: The ppd file for the CUPS printer HPColourLaserJ > could not be loaded. > GnomePrintCupsPlugin-Message: The ppd file for the CUPS printer HPLaserJ could > not be loaded. > > In Evince, if you close the print dialogue (Click Cancel) and then choose to > print again immediately, no errors are issued and the dialogue chooses the > default paper size of A4 properly. This does not happen with Evolution or Gedit > - these apps always get the default wrong. > > The problem is also found when running the apps in the normal way from the Gnome > desktop - the error messages are perhaps informative, but you don't need to run > these apps from the terminal to recreate the problem. > > How reproducible: Always > > Steps to Reproduce: > 1. Open Evince > 2. Open a pdf file > 3. Choose Print... from tool bar > 4. Dialogue automatically chooses US LETTER paper size > > Actual results: > US LETTER paper size selected by default > > Expected results: > A4 paper size selected by default > > > Additional info: > > Printer HPLaserJ is configured in printconf-gui to have default paper size of A4. > > Tried to set media=A4 in /etc/cups/lpoptions and ~/.lpoptions but this doesn't > change the default paper size selected. > > Have deleted and recreated the printer definitions using printconf-gui but this > didn't change behaviour. > > Bash locale settings: > > $ locale -vk LC_PAPER > height=297 > width=210 > paper-codeset="UTF-8" > > $ locale > LANG=en_GB.UTF-8 > LC_CTYPE="en_GB.UTF-8" > LC_NUMERIC="en_GB.UTF-8" > LC_TIME="en_GB.UTF-8" > LC_COLLATE="en_GB.UTF-8" > LC_MONETARY="en_GB.UTF-8" > LC_MESSAGES="en_GB.UTF-8" > LC_PAPER="en_GB.UTF-8" > LC_NAME="en_GB.UTF-8" > LC_ADDRESS="en_GB.UTF-8" > LC_TELEPHONE="en_GB.UTF-8" > LC_MEASUREMENT="en_GB.UTF-8" > LC_IDENTIFICATION="en_GB.UTF-8" > LC_ALL= (In reply to comment #0) > Description of problem: > > Gnome print dialogue does not pick-up printer default paper size. Tested in > Evolution, Gedit and Evince. The paper size selected in US LETTER, not A4. When > launching these apps from the command line and attempting to print, the > following errors are printed to the console when opening the print dialogue: > > Model not found, discarding config > GnomePrintCupsPlugin-Message: The ppd file for the CUPS printer HPColourLaserJ > could not be loaded. > GnomePrintCupsPlugin-Message: The ppd file for the CUPS printer HPLaserJ could > not be loaded. > > In Evince, if you close the print dialogue (Click Cancel) and then choose to > print again immediately, no errors are issued and the dialogue chooses the > default paper size of A4 properly. This does not happen with Evolution or Gedit > - these apps always get the default wrong. > > The problem is also found when running the apps in the normal way from the Gnome > desktop - the error messages are perhaps informative, but you don't need to run > these apps from the terminal to recreate the problem. > > How reproducible: Always > > Steps to Reproduce: > 1. Open Evince > 2. Open a pdf file > 3. Choose Print... from tool bar > 4. Dialogue automatically chooses US LETTER paper size > > Actual results: > US LETTER paper size selected by default > > Expected results: > A4 paper size selected by default > > > Additional info: > > Printer HPLaserJ is configured in printconf-gui to have default paper size of A4. > > Tried to set media=A4 in /etc/cups/lpoptions and ~/.lpoptions but this doesn't > change the default paper size selected. > > Have deleted and recreated the printer definitions using printconf-gui but this > didn't change behaviour. > > Bash locale settings: > > $ locale -vk LC_PAPER > height=297 > width=210 > paper-codeset="UTF-8" > > $ locale > LANG=en_GB.UTF-8 > LC_CTYPE="en_GB.UTF-8" > LC_NUMERIC="en_GB.UTF-8" > LC_TIME="en_GB.UTF-8" > LC_COLLATE="en_GB.UTF-8" > LC_MONETARY="en_GB.UTF-8" > LC_MESSAGES="en_GB.UTF-8" > LC_PAPER="en_GB.UTF-8" > LC_NAME="en_GB.UTF-8" > LC_ADDRESS="en_GB.UTF-8" > LC_TELEPHONE="en_GB.UTF-8" > LC_MEASUREMENT="en_GB.UTF-8" > LC_IDENTIFICATION="en_GB.UTF-8" > LC_ALL= Fedora apologizes that these issues have not been resolved yet. We're sorry it's taken so long for your bug to be properly triaged and acted on. We appreciate the time you took to report this issue and want to make sure no important bugs slip through the cracks. If you're currently running a version of Fedora Core between 1 and 6, please note that Fedora no longer maintains these releases. We strongly encourage you to upgrade to a current Fedora release. In order to refocus our efforts as a project we are flagging all of the open bugs for releases which are no longer maintained and closing them. http://fedoraproject.org/wiki/LifeCycle/EOL If this bug is still open against Fedora Core 1 through 6, thirty days from now, it will be closed 'WONTFIX'. If you can reporduce this bug in the latest Fedora version, please change to the respective version. If you are unable to do this, please add a comment to this bug requesting the change. Thanks for your help, and we apologize again that we haven't handled these issues to this point. The process we are following is outlined here: http://fedoraproject.org/wiki/BugZappers/F9CleanUp We will be following the process here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping to ensure this doesn't happen again. And if you'd like to join the bug triage team to help make things better, check out http://fedoraproject.org/wiki/BugZappers This bug is open for a Fedora version that is no longer maintained and will not be fixed by Fedora. Therefore we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen thus bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed. |