Bug 1915060

Summary:	DBusException caught while running subscription_manager while registering the system to satellite 6
Product:	Red Hat Enterprise Linux 8	Reporter:	Ganesh Payelkar <gpayelka>
Component:	subscription-manager	Assignee:	candlepin-bugs
Status:	CLOSED INSUFFICIENT_DATA	QA Contact:	Red Hat subscription-manager QE Team <rhsm-qe>
Severity:	medium	Docs Contact:
Priority:	high
Version:	8.2	CC:	cchouhan, egolov, jcastran, ptoscano, redakkan, sujagtap
Target Milestone:	rc	Flags:	redakkan: needinfo? (cchouhan)
Target Release:	8.0
Hardware:	x86_64
OS:	Linux
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Last Closed:	2023-08-08 10:26:23 UTC	Type:	Bug
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Ganesh Payelkar 2021-01-11 20:32:34 UTC

Description of problem:

DBusException caught while running subscription_manager while registering the system to satellite 6

Version-Release number of selected component (if applicable):
satellite-6.7.5

How reproducible:
New registration through Bootstrap 

Steps to Reproduce:
1. Download the bootstrap and register your rhel 8.2 
2.
3.

Actual results:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.AccessDenied: Rejected send message, 1 matched rules; type="method_call", sender=":1.123" (uid=0 pid=24467 comm="/usr/libexec/platform-python /usr/sbin/subscriptio" label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023") interface="com.redhat.SubscriptionManager.EntitlementStatus" member="update_status" error name="(unset)" requested_reply="0" destination=":1.91" (uid=0 pid=23492 comm="/usr/libexec/platform-python /usr/libexec/rhsmd " label="system_u:system_r:rhsmcertd_t:s0-s0:c0.c1023")
The system has been registered with ID: cb91a1c3-ec2a-4ad3-9738-bd7ae7f8b40d



Expected results:

Registration should be done without error 

Additional info:

Comment 3 Rehana 2021-01-15 14:26:27 UTC

Hi, 

Thank you for opening the bug. Can you please update subscription-manager to the latest version and retry the steps ?  because we have retired the rhsmd process in RHEL 8.3 Release ( bug 1780028 ) .

thanks,
Rehana

Comment 4 Ganesh Payelkar 2021-01-20 09:59:19 UTC

Rehana,

After updating to rhel 8.3, I didn't observe the issue.

Comment 5 jcastran 2021-09-16 14:42:17 UTC

We are seeing this behavior with 8.4 subscription-manager-1.28.13-2.el8.x86_64 

 case 03034683