Bug 1919247

Summary: Use human-friendly error message when the Kerberos credentials are wrong
Product: [Fedora] Fedora Reporter: angus_robot
Component: gnome-online-accountsAssignee: gnome-sig
Status: ASSIGNED --- QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: low Docs Contact:
Priority: unspecified    
Version: 39CC: debarshir, sanjay.ankur
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Hardware: x86_64   
OS: Linux   
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login-failed-error none

Description angus_robot 2021-01-22 12:49:52 UTC 
Description of problem:

#Fedora33 Settings -> Online Account -> Add Fedora Account
#preauthentication failed

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.register a fedora account on web page and login successfully
2.on fedora33 x64 laptop, add fedora online account with the same username and password
3.click to connect 

Actual results:
failed with error preauthentication failed

Expected results:
login successfully

Additional info:
Comment 1 angus_robot 2021-01-22 12:57:29 UTC 
Created attachment 1749757 [details]
login-failed-error
Comment 2 Debarshi Ray 2021-04-16 21:30:19 UTC 
This is a cryptic way of saying that your username and/or password was wrong.

We should fix the error message.
Comment 3 Ben Cotton 2021-11-04 14:41:36 UTC 
This message is a reminder that Fedora 33 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 33 on 2021-11-30.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '33'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 33 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.
Comment 4 Ben Cotton 2021-11-04 15:39:43 UTC 
This message is a reminder that Fedora 33 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora 33 on 2021-11-30.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
Fedora 'version' of '33'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 33 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.
Comment 5 Ben Cotton 2022-02-08 21:31:56 UTC 
This bug appears to have been reported against 'rawhide' during the Fedora 36 development cycle.
Changing version to 36.
Comment 6 Ben Cotton 2023-04-25 18:22:25 UTC 
This message is a reminder that Fedora Linux 36 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 36 on 2023-05-16.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
'version' of '36'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, change the 'version' 
to a later Fedora Linux version. Note that the version field may be hidden.
Click the "Show advanced fields" button if you do not see it.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora Linux 36 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora Linux, you are encouraged to change the 'version' to a later version
prior to this bug being closed.
Comment 7 Fedora Release Engineering 2023-08-16 08:14:35 UTC 
This bug appears to have been reported against 'rawhide' during the Fedora Linux 39 development cycle.
Changing version to 39.