Bug 1922206

Summary: RHVH installer crashes while configuring NTP server
Product: Red Hat Enterprise Linux 8 Reporter: Ulhas Surse <usurse>
Component: anacondaAssignee: Anaconda Maintenance Team <anaconda-maint-list>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Release Test Team <release-test-team-automation>
Severity: medium Docs Contact:
Priority: medium    
Version: 8.3CC: arachman, cshao, dfediuck, gianluca.cecchi, jstodola, lsvaty, mavital, mtessun, peyu, sbarcomb, sbonazzo, shlei, weiwang, yaniwang
Target Milestone: betaFlags: pm-rhel: mirror+
Target Release: 8.4   
Hardware: All   
OS: Linux   
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Last Closed: 2021-04-19 14:26:29 UTC Type: Bug
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Description Flags
NTP config failed none

Description Ulhas Surse 2021-01-29 13:11:46 UTC 
Description of problem:
During installation of RHVH, while configuring NTP, the installer crashes. 

Version-Release number of selected component (if applicable):
RHV 4.4.3
RHVH-4.4-20201210.0-RHVH-x86_64-dvd1.iso

How reproducible:
Always

Steps to Reproduce:
1. Start the installation 
2. Configure networking
3. Now configure NTP for the server

Actual results:
Installation crashes

Expected results:
Installation works 

Additional info:
Workaround: Configure NTP post installation of RHVH.
Comment 1 Ulhas Surse 2021-01-29 13:12:20 UTC 
Created attachment 1752036 [details]
NTP config failed
Comment 2 Gianluca Cecchi 2021-01-29 13:36:22 UTC 
I can reproduce it using ovirt-node-ng-installer-4.4.4-2020122111.el8.iso so I think an upstream clone bug could be created.
Comment 3 cshao 2021-02-02 08:51:24 UTC 
I can't reproduce this bug, did I miss some additional steps?

1. Installation RHVH via anaconda GUI.
2. Configure networking
3. Set 'timezone Asia/Shanghai --utc --ntpservers=clock02.util.phx2.redhat.com
4. Finish the installation without crash.
Comment 4 Ulhas Surse 2021-02-02 13:40:01 UTC 
Hi Cshao,

I was able to reproduce yesterday (see the screenshot) but suddenly now today, It is working fine. Strange! 
Let me ask in case also if this is still reproducible. I will ask for video.
Comment 6 Sandro Bonazzola 2021-04-07 09:43:37 UTC 
Ulhas , Gianluca, can you still reproduce this?
Comment 7 Gianluca Cecchi 2021-04-09 08:37:45 UTC 
Hi, initially using the new image RHVH-4.4-20210202.0-RHVH-x86_64-dvd1.iso I wasn't able to reproduce the error. But in a following installation I got the problem again, also with that iso.
I was not able to play with it deeply, but one possible scenario to reproduce it could be during installation going into time/date config and configure only the timezone and then exiting to the main menu. Then entering again in time/date option and try to set ntp and as soon as you try to type an hostname you get the problem.
Comment 8 Sandro Bonazzola 2021-04-13 16:52:26 UTC 
Moving to anaconda team for further investigations.
Comment 11 Jan Stodola 2021-04-13 18:02:44 UTC 
Hello,
can you please provide /tmp/anaconda-tb* from the installation environment?

This is most likely the same problem as reported in bug 1938168, but I would like to double check before closing this bug as a duplicate.
Bug 1938168 will be fixed in RHEL-8.4.