Bug 1928264
| Summary: | Receptor service fails to run on Satellite 6.9 Beta | ||
|---|---|---|---|
| Product: | Red Hat Satellite | Reporter: | Mike McCune <mmccune> |
| Component: | RH Cloud - Cloud Connector | Assignee: | Adam Ruzicka <aruzicka> |
| Status: | CLOSED ERRATA | QA Contact: | Lukáš Hellebrandt <lhellebr> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 6.9.0 | CC: | aruzicka, jaudet, jhutar, zhunting |
| Target Milestone: | 6.9.0 | Keywords: | Triaged |
| Target Release: | Unused | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | python3-receptor-satellite-1.3.1 | Doc Type: | If docs needed, set a value |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2021-04-21 13:10:34 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Fix was merged in upstream and a release is out Still reproducible on Sat 6.9 snap 13, workaround: `pip install insights-core`. How does one execute {{pip install insights-core}}? Is that command executed system-wide as root? Or in a venv?
I did it system-wide as root and it worked for me. I executed `pip install insights-core && systemctl start 'receptor@*'` as root on a Satellite 6.9 snap 11 system. The receptor units successfully started, according to `systemctl status 'receptor@*'` and `journalctl --unit 'receptor@*' --follow`. The "Configure Cloud Connector" Ansible playbook was also successfully executed. Further testing will be needed to discover whether the Satellite is truly in working order, but it's looking good right now. End-to-end tests indicate that the workaround fails on snap 11. I'll continue work with a newer snap of Satellite 6.9. Verified with Sat 6.9 snap 16. Receptor installation is successful. Service starts successfuly. After a few hours of running, I don't see any related issues. Running receptor locally also doesn't show any issues: # receptor --debug --node-id controller -d /tmp/controller node --listen=receptor://0.0.0.0:8842 INFO 2021-03-09 10:10:44,775 controller entrypoints Running as Receptor node with ID: controller INFO 2021-03-09 10:10:44,776 controller controller Serving on receptor://0.0.0.0:8842 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory (Moderate: Satellite 6.9 Release), and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2021:1313 |
1) Install Satellite 6.9 beta 2) Configure Cloud Connector 3) Check on service status, note stack trace: Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: ERROR 2021-02-12 14:21:34,279 6ebe5e0a-318a-49cc-98a4-6d82515597ca __main__ main: an error occured while running receptor Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: Traceback (most recent call last): Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/entrypoints.py", line 43, in run_as_node Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: controller = Controller(config) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/controller.py", line 19, in __init__ Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: self.receptor = Receptor(config) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/receptor.py", line 46, in __init__ Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: self.work_manager = (work_manager_cls or WorkManager)(self) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/work.py", line 20, in __init__ Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: work_info.info(dict(plugins=str(self.get_capabilities()))) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/work.py", line 36, in get_capabilities Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: for x in pkg_resources.iter_entry_points('receptor.worker') Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/work.py", line 36, in <dictcomp> Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: for x in pkg_resources.iter_entry_points('receptor.worker') Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/pkg_resources/__init__.py", line 2324, in resolve Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: module = __import__(self.module_name, fromlist=['__name__'], level=0) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor_satellite/worker.py", line 9, in <module> Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: from .run import Run Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor_satellite/run.py", line 3, in <module> Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: from . import playbook_verifier_adapter Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor_satellite/playbook_verifier_adapter.py", line 1, in <module> Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: from insights.client.apps.ansible.playbook_verifier import ( # noqa: F401 Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: ModuleNotFoundError: No module named 'insights' Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: During handling of the above exception, another exception occurred: Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: Traceback (most recent call last): Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/__main__.py", line 59, in main Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: config.go() Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/config.py", line 547, in go Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: self._parsed_args.func(self) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: File "/usr/lib/python3.6/site-packages/receptor/entrypoints.py", line 62, in run_as_node Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: cleanup_tmpdir(controller) Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com receptor[17900]: UnboundLocalError: local variable 'controller' referenced before assignment Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com systemd[1]: receptor: main process exited, code=exited, status=1/FAILURE Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com systemd[1]: Unit receptor entered failed state. Feb 12 14:21:34 sat-r220-07.lab.eng.rdu2.redhat.com systemd[1]: receptor failed.