Bug 1929896
| Summary: | Prometheus is failing to scrape /var/node_exporter/textfile/virt.prom due to escape character | ||
|---|---|---|---|
| Product: | OpenShift Container Platform | Reporter: | David Critch <dcritch> |
| Component: | Monitoring | Assignee: | Sergiusz Urbaniak <surbania> |
| Status: | CLOSED DUPLICATE | QA Contact: | Junqi Zhao <juzhao> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 4.6.z | CC: | alegrand, anpicker, erooth, kakkoyun, lcosic, pkrupa, surbania |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2021-02-18 09:29:14 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
should be the same bug as bug 1928073 *** This bug has been marked as a duplicate of bug 1928073 *** Thanks folks! |
Description of problem: After installing OpenShift on a cluster of Intel NUCs, the following alert starts firing: NodeTextFileCollectorScrapeError: Node Exporter text file collector failed to scrape. Version-Release number of selected component (if applicable): 4.6.16 How reproducible: Always Steps to Reproduce: 1. Install OpenShift on hardware that includes parentheses in the manufacturer's name 2. Observe alert in OpenShift console Actual results: The Prometheus pods are failing to scrape with the following error message: level=error ts=2021-02-17T20:31:38.700Z caller=textfile.go:209 collector=textfile msg="failed to collect textfile data" file=virt.prom err="failed to parse textfile data from \"/var/node_exporter/textfile/virt.prom\": text format parsing error in line 3: invalid escape sequence '\\('" Expected results: Prometheus successfully scrapes the file Additional info: The file in question: $ cat /var/node_exporter/textfile/virt.prom # HELP virt_platform reports one series per detected virtualization type. If no type is detected, the type is "none". # TYPE virt_platform gauge virt_platform{type="none",bios_vendor="Intel Corp.",bios_version="FNCML357.0046.2020.0928.1457",system_manufacturer="Intel\(R\) Client Systems",system_product_name="NUC10i7FNH",system_version="K61081-306",baseboard_manufacturer="Intel Corporation",baseboard_product_name="NUC10i7FNB"} 1 The ()s in "Intel (R)" is getting escaped, causing Prometheus to complain.