Bug 1942908

Summary: Include prerequisites section when using clusterlogforwarder for syslog
Product: OpenShift Container Platform Reporter: Jatan Malde <jmalde>
Component: DocumentationAssignee: Rolfe Dlugy-Hegwer <rdlugyhe>
Status: CLOSED CURRENTRELEASE QA Contact: Anping Li <anli>
Severity: high Docs Contact: Petr Kovar <pkovar>
Priority: unspecified    
Version: 4.7CC: aos-bugs, eminguez, jokerman, pmutha, rdlugyhe, vigoyal, vkumar
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Last Closed: 2021-09-23 11:16:41 UTC Type: Bug
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Description Jatan Malde 2021-03-25 10:18:17 UTC
Document URL: 

https://docs.openshift.com/container-platform/4.7/logging/cluster-logging-external.html#cluster-logging-collector-log-forward-syslog_cluster-logging-external

Section Number and Name: 

Forwarding logs using the syslog protocol

Describe the issue: 

The above link mentions the following line "You are responsible for configuring the external log aggregator to receive the logs from OpenShift Container Platform." but does not mentions boldly that a syslog server is required in there. 

Suggestions for improvement: 

Include a Prerequisites tab on the above link to mention that before starting the configuration a syslog server is needed at the other end so that they do not see any data corruption.

Additional information:

Comment 2 Eduardo Minguez 2021-03-25 12:34:46 UTC
There is already a slightly outdated KCS https://access.redhat.com/articles/3549872 (it doesn't explain the steps to perform in a RHEL8 host) so maybe it is just a matter of update the KCS to reflect the RHEL8 steps and have a link in the OpenShift docs pointing to that KCS...

Comment 3 Rolfe Dlugy-Hegwer 2021-03-26 18:07:57 UTC
Jatan, Eduardo,

Thanks for contributing this enhancement request. 
I have created https://issues.redhat.com/browse/RHDEVDOCS-2882 to track it.

Rolfe