Bug 1953554

Summary:	ipa-otpd.socket: Failed to queue service startup job (Maybe the service file is missing or not a template unit?): Resource temporarily unavailable
Product:	Red Hat Enterprise Linux 8	Reporter:	Aleksandr Sharov <asharov>
Component:	systemd	Assignee:	Michal Sekletar <msekleta>
Status:	NEW ---	QA Contact:	Frantisek Sumsal <fsumsal>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	8.3	CC:	apeddire, daniel.brnak, dtardon, dvolkov, mescanfe, mgokhool, montanagoud2548, msekleta, patrick.andrieux, striker, systemd-maint-list, tscherf
Target Milestone:	beta
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
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Description Aleksandr Sharov 2021-04-26 11:32:17 UTC

Description of problem:
ipa-otpd is a service that is ran on-demand. Normally Dirserv breaks idle connection after some timeout, and ipa-optd fails, then starts again if needed.

It seems that it can't get it's socket to start in this installation:

Apr 17 12:57:49 ipa-ba1.ipa.orange.sk systemd[1]: ipa-otpd.socket: Failed to queue service startup job (Maybe the service file is missing or not a template unit?): Resource temporarily unavailable
Apr 17 12:57:49 ipa-ba1.ipa.orange.sk systemd[1]: ipa-otpd.socket: Failed with result 'resources'.


[root@idm0 slapd-AGDSN-DE]# sd status ipa-otpd
● ipa-otpd - ipa-otpd service (PID 848960/UID 0)
   Loaded: loaded (/usr/lib/systemd/system/ipa-otpd@.service; static; vendor preset: disabled)
   Active: failed (Result: exit-code) since Wed 2021-03-31 21:29:58 UTC; 1min 1s ago
  Process: 2322932 ExecStart=/usr/libexec/ipa/ipa-otpd $ldap_uri (code=exited, status=1/FAILURE)
 Main PID: 2322932 (code=exited, status=1/FAILURE)

Mar 31 21:28:58 myhost ipa-otpd[2322932]: LDAP: ldapi://%2fvar%2frun%2fslapd-AGDSN-DE.socket
Mar 31 21:28:58 myhost ipa-otpd[2322932]: lukasjuhrich: request received
Mar 31 21:28:58 myhost ipa-otpd[2322932]: lukasjuhrich: user query start
Mar 31 21:28:58 myhost ipa-otpd[2322932]: lukasjuhrich: user query end: uid=lukasjuhrich,cn=users,cn=accounts,dc=agdsn,dc=de
Mar 31 21:28:58 myhost ipa-otpd[2322932]: lukasjuhrich: bind start: uid=lukasjuhrich,cn=users,cn=accounts,dc=agdsn,dc=de
Mar 31 21:28:58 myhost ipa-otpd[2322932]: lukasjuhrich: bind end: success
Mar 31 21:28:58 myhost ipa-otpd[2322932]: lukasjuhrich: response sent: Access-Accept
Mar 31 21:29:58 myhost ipa-otpd[2322932]:     bind.c:088: Input/output error: IO error received on bind socket
Mar 31 21:29:58 myhost systemd[1]: ipa-otpd: Main process exited, code=exited, status=1/FAILURE
Mar 31 21:29:58 myhost systemd[1]: ipa-otpd: Failed with result 'exit-code'.

Version-Release number of selected component (if applicable):

systemd-219-42.el7_4.10.x86_64
ipa-common-4.5.4-10.el7_5.1.noarch

How reproducible:
on clients side - always, could not reproduce in lab

Actual results:


Expected results:
ipa-otpd restarts succesfully

Additional info:
sosreport can be found in the attached case

As I consulted with IPA dev team, this needs to be investigated from systemd side. If it's IPA's bug - please revert it to IPA. Thank you!

Comment 1 David Tardon 2021-04-27 07:30:24 UTC

(In reply to Aleksandr Sharov from comment #0)
> Version-Release number of selected component (if applicable):
> 
> systemd-219-42.el7_4.10.x86_64
> ipa-common-4.5.4-10.el7_5.1.noarch

So what RHEL version is this problem happening on: RHEL 8, as stated by the bug; or 7, as indicated by the package versions?

Comment 2 Aleksandr Sharov 2021-04-27 09:06:23 UTC

Hi David,

thank you for looking into this. Well, that's a good question! As per sosreport:

[asharov@supportshell sosreport-ipa-ba1-2021-04-17-nlnlzrj]$ cat sos_commands/subscription_manager/subscription-manager_list_--installed 
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:   Red Hat Enterprise Linux for x86_64
Product ID:     479
Version:        8.3
Arch:           x86_64
Status:         Subscribed
Status Details: 
Starts:         11/20/19
Ends:           11/20/22

But the packages I provided are incorrect. Sorry about that, must have looked somewhere else. Actual packages are

ipa-server-4.8.7-16.module+el8.3.0+10289+b6566038.x86_64    Fri Apr 16 21:53:11 2021
systemd-239-41.el8_3.2.x86_64                               Fri Apr 16 21:52:53 2021

Best regards,
Aleksandr Sharov
Red Hat EMEA

Comment 17 Abhinay Reddy Peddireddy 2023-08-06 08:02:38 UTC

However looking for further updates on this bugzilla in regards to other cases attached. 

May I know do we have any update on the progress of this bugzilla ? 

Marking needinfo again.