Bug 1959781

Summary:	[RHEL 7.9] sosreport needs to collect data about conversions and upgrades
Product:	Red Hat Enterprise Linux 7	Reporter:	Terry Bowling <tbowling>
Component:	sos	Assignee:	Jan Jansky <jjansky>
Status:	CLOSED ERRATA	QA Contact:	Maros Kopec <makopec>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	7.9	CC:	agk, bmr, cww, fkrska, jcastillo, jhunsaker, mbocek, mhradile, plambri, pmoravec, sbradley, theute, upgrades-and-supportability
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	1959598	Environment:
Last Closed:	2021-08-31 09:11:26 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1959598, 1959782, 1959783, 1985551, 1985552, 1992957
Bug Blocks:	1959779

Description Terry Bowling 2021-05-12 10:59:46 UTC

+++ This bug was initially created as a clone of Bug #1959598 +++

Description of problem:

RHEL has multiple tools for performing in place upgrades, as well as conversions from RHEL derivitive distributions.  We need to ensure that for troubleshooting purposes, sosreport is collecting the log files from this tooling, as well as the status file from /etc/, as defined in https://issues.redhat.com/browse/RHELBU-1336

Version-Release number of selected component (if applicable):

Ideally, this change would be backported to sosreport in the following releases:

9.0
8.2, 8.3, 8.4, 8.5
7.9
6.10

--- Additional comment from Jake Hunsaker on 2021-05-11 21:35:54 UTC ---

Am I reading that correctly that the status files will be named `/etc/convert2rhel` and `/etc/leapp`? Or will it be something like `/etc/convert2rhel-$date` or similar?

Is there a full list of convert2rhel/leapp env vars that should be captured as well?

--- Additional comment from Jose Castillo on 2021-05-12 07:34:17 UTC ---

Also, I can see that in the documentation customers can specify an user and a password:

# convert2rhel --username <username> --password <password> --pool <pool_id>

Does this get recorded in the logs we already capture:

            "/var/log/convert2rhel/convert2rhel.log",
            "/var/log/convert2rhel/rpm_va.log"

Or in the configuration files perhaps?

Comment 2 Michal Bocek 2021-07-23 19:08:15 UTC

The file to newly collect is /etc/migration-results.

When to collect: when at least one of the packages is installed (convert2rhel, leapp, leapp-repository).

There are already these two plugins:
- leapp: https://github.com/sosreport/sos/pull/1753/files
- convert2rhel: https://github.com/sosreport/sos/pull/1915/files
It seems to me these two could be extended to gather this new file.

We'll need this sos change for:
7.9
8.2 EUS (only leapp/leapp-repository)
8.4
8.5
9.0 (only leapp/leapp-repository)
CentOS Stream 9 (only leapp/leapp-repository)

I'll make sure BZs for the other RHELs are created or updated.

Comment 4 Pavel Moravec 2021-07-26 13:12:03 UTC

Technically, the request is to add a new trivial plugin per PR:

https://github.com/sosreport/sos/pull/2627

leaving on Jan if it is worth backporting to RHEL7 as a z-stream / async errata(?).

Comment 12 errata-xmlrpc 2021-08-31 09:11:26 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (sos bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:3335