Bug 1970214

Summary: Unable to access Configure > Insights page
Product: Red Hat Satellite Reporter: Jameer Pathan <jpathan>
Component: RH Cloud - InventoryAssignee: Shimon Shtein <sshtein>
Status: CLOSED ERRATA QA Contact: Jameer Pathan <jpathan>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 6.9.0CC: aruzicka, egolov, lhellebr
Target Milestone: 6.9.3Keywords: Regression, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: tfm-rubygem-foreman_rh_cloud-3.0.22 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1970964 (view as bug list) Environment:
Last Closed: 2021-07-01 14:56:52 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1970964    

Description Jameer Pathan 2021-06-10 06:06:29 UTC
Description of problem:
Unable to access Configure > Insights page

Version-Release number of selected component (if applicable):
- Satellite 6.9.3 snap 1
- tfm-rubygem-foreman_rh_cloud-3.0.21.1-1.el7sat.noarch

How reproducible:
- Always

Steps to Reproduce:
1. Go to Configure > Insights

Actual results:
- Blank page

Expected results:
- Insights recommendation page is accessible. 

Additional info:

Comment 1 Lukáš Hellebrandt 2021-06-10 08:42:26 UTC
foreman-tail doesn't show anything (i.e. empty new output) when attempting to view that page.

Comment 2 Jameer Pathan 2021-06-17 12:24:37 UTC
Verified:

Verified with:
- Satellite 6.9.3 snap 3
- tfm-rubygem-foreman_rh_cloud-3.0.22-1.el7sat.noarch

Test steps:
1. Go to Configure > Insights

Observation:
- Insights recommendation page is accessible.

Comment 8 errata-xmlrpc 2021-07-01 14:56:52 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Satellite 6.9.3 Async Bug Fix Update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2021:2636