Bug 1980812

Summary:	[RHEL 9] 22HD Touchscreen Incorrectly Controls Both Monitors
Product:	Red Hat Enterprise Linux 9	Reporter:	Michael Boisvert <mboisver>
Component:	gnome-settings-daemon	Assignee:	Carlos Garnacho <cgarnach>
Status:	CLOSED ERRATA	QA Contact:	Michael Boisvert <mboisver>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	9.0	CC:	tpelka, tpopela
Target Milestone:	beta	Keywords:	Reopened, Triaged
Target Release:	---
Hardware:	x86_64
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2023-11-07 08:30:37 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Michael Boisvert 2021-07-09 15:18:10 UTC

Description of problem:

When using the Cintiq 22HD touch with a dual screen setup, the touchscreen is incorrectly mapped to the entire span of both monitors. It should just be limited to its own display. The stylus is correctly mapped.

How reproducible:

Always

Steps to Reproduce:
1. Install RHEL7.0
2. Create a dual monitor setup (laptop + 22HD)
3. Try using the touchscreen.

Actual results: The touchscreen incorrectly controls the entire span of both monitors.

Expected results: The touchscreen controls its own display regardless of a multi monitor setup.

Very similar to an old issue in RHEL7: https://bugzilla.redhat.com/show_bug.cgi?id=1029612

Comment 1 Michael Boisvert 2021-09-08 16:08:22 UTC

Still occurring in RHEL 9.0 Beta.

Comment 3 RHEL Program Management 2023-01-09 07:27:37 UTC

After evaluating this issue, there are no plans to address it further or fix it in an upcoming release.  Therefore, it is being closed.  If plans change such that this issue will be fixed in an upcoming release, then the bug can be reopened.

Comment 11 Michael Boisvert 2023-07-26 14:36:42 UTC

The 22HDT no longer exhibits the issue outlined in the description.

Comment 13 errata-xmlrpc 2023-11-07 08:30:37 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (gnome-settings-daemon and gnome-session bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:6405