Bug 1998490

Summary: first connection of modem is somehow unintuitive
Product: Red Hat Enterprise Linux 9 Reporter: Vladimir Benes <vbenes>
Component: gnome-control-centerAssignee: Felipe Borges <feborges>
gnome-control-center sub component: Network and Wi-Fi panels QA Contact: Desktop QE <desktop-qa-list>
Status: CLOSED MIGRATED Docs Contact:
Severity: unspecified    
Priority: unspecified CC: aday, cgarnach, nm-team, tpopela
Version: 9.0Keywords: MigratedToJIRA
Target Milestone: rcFlags: pm-rhel: mirror+
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Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2023-09-15 19:14:33 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Vladimir Benes 2021-08-27 11:25:28 UTC
Description of problem:
I'll describe my workflow. 
1. plug in a new modem
2. when we see it in GS menu, click connect
3. what should I do now in the control center? ah ok, click Mobile Data
4. now I see empty Access Points page, what does this mean? Should I click +?
5. after clicking + I see Name, APN, User, and Password, I do miss hints on what that means. 

Profile name really does mean nothing and it's just a connection for NM, ok, but one should now. In wired networks there is prefilled Profile 1, let's do this too. So let's add GSM Profile 1. APN what does that mean? Let's prefill it too with the widely used internet. If you don't have it from your operator you just have no idea what to fill in.


Version-Release number of selected component (if applicable):
ModemManager-1.14.10-6.el9.x86_64
gnome-shell-40.4-2.el9.x86_64
gnome-control-center-40.0-14.el9.x86_64

How reproducible:


Actual results:


Expected results:
I think after clicking connect in GS, you should be directly to AP even maybe after + is clicked. You obviously want to connect so why clicking Mobile Data first?

Additional info:

Comment 2 Allan Day 2023-03-28 12:26:30 UTC
I'm finding it hard to understand this issue report and, without having a 3G dongle, I'm unable to see what's being described. Could you provide screenshots?

It would also help if you could describe what you are attempting to achieve. Why do you need to use the settings? Why would expect them to be shown when you click connect?

Comment 3 RHEL Program Management 2023-09-15 19:13:11 UTC
Issue migration from Bugzilla to Jira is in process at this time. This will be the last message in Jira copied from the Bugzilla bug.

Comment 4 RHEL Program Management 2023-09-15 19:14:33 UTC
This BZ has been automatically migrated to the issues.redhat.com Red Hat Issue Tracker. All future work related to this report will be managed there.

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