|Summary:||cupsd randomly dies|
|Product:||[Fedora] Fedora||Reporter:||Andrew Clayton <andrew>|
|Component:||cups||Assignee:||Tim Waugh <twaugh>|
|Status:||CLOSED INSUFFICIENT_DATA||QA Contact:|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2006-12-11 13:08:44 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
|Bug Depends On:|
Description Andrew Clayton 2006-07-24 09:33:11 UTC
Description of problem: cupsd is randomly segfaulting on a number of machines Version-Release number of selected component (if applicable): cups-1.2.1-1.7 How reproducible: Random Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info: Here is whats in dmesg from three machines all FC5/x86-64: cupsd general protection rip:2ad4ce361600 rsp:7fffdd3b29d8 error:0 cupsd: segfault at 0000000000000021 rip 00002ae20f80b6ac rsp 00007fff9bb26350 error 6 cupsd: segfault at 0000000000000001 rip 00002b0c31d27040 rsp 00007fff799e4108 error 4 cupsd: segfault at 0000000000000001 rip 00002ada30b7d5e0 rsp 00007fff7ab931b8 error 4
Comment 1 Tim Waugh 2006-07-24 10:13:39 UTC
Please try this test update: https://www.redhat.com/archives/fedora-test-list/2006-July/msg00555.html Does that fix the problem? How frequently does this happen?
Comment 2 Tim Waugh 2006-08-17 12:05:25 UTC
Any news on whether the test update fixes the problem?
Comment 3 Andrew Clayton 2006-08-17 12:30:31 UTC
I'd tentatively say yes. It's been a few weeks and no problems. Cheers.
Comment 4 Andrew Clayton 2006-08-17 14:42:44 UTC
Just had cups die on another machine around here. The machine printed someting then wouldn't print no more... FC5, cups-1.2.2-1.1, which seems to be the same version as the update I'm running.
Comment 5 Tim Waugh 2006-08-17 16:11:17 UTC
Any clues about what happened? Any dmesg messages look relevant? Please attach the /var/log/cups/error_log from that machine (or at least the last few lines of it..).
Comment 6 Andrew Clayton 2006-08-17 17:35:57 UTC
From dmesg cupsd: segfault at 0000000000000000 rip 00002afffff9b040 rsp 00007fffab8ed1c8 error 4 I've attached all the entries for today from the cups error_log (I'm seeing a lot of references to a printer which is long gone. Possibly some other machine is trying to print to that. But I don't think thats causing cups to die) This looks like the few line before and after death. I [17/Aug/2006:15:35:24 +0100] Job 1353 queued on "sage-raw" by "lorraine". I [17/Aug/2006:15:35:24 +0100] Started backend /usr/lib/cups/backend/usb (PID 4311) for job 1353. W [17/Aug/2006:15:46:17 +0100] "AuthClass System" is deprecated; consider using "Require @SYSTEM" on line 840. I [17/Aug/2006:15:46:17 +0100] Sending browsing info to 22.214.171.124:631 (IPv4) I [17/Aug/2006:15:46:17 +0100] Sending browsing info to 126.96.36.199:631 (IPv4) sage-raw is just a raw print queue for a windows machine. Cheers,
Comment 7 Andrew Clayton 2006-08-17 17:43:48 UTC
Created attachment 134399 [details] Snippet of cups error_log
Comment 8 Tim Waugh 2006-08-30 16:17:56 UTC
Please change /etc/cups/cupsd.conf so that the 'LogLevel' line reads: LogLevel debug2 That way when it happens again we'll have lots more information about what went wrong. Thanks.
Comment 9 Andrew Clayton 2006-08-30 16:56:03 UTC
OK. Done. Cheers,
Comment 10 Tim Waugh 2006-09-01 09:30:04 UTC
Oh, I forgot to mention -- if this is on an always-on server you'll need to restart cups as well (/sbin/service cups restart). Thanks. Let me know if/when it happens again.. (I'll leave this in NEEDINFO until then)
Comment 11 Tim Waugh 2006-12-11 13:08:44 UTC
Closing. Please re-open if this happens again.