Bug 2018717

Summary:	MAC Address Step Listed Twice
Product:	Red Hat Satellite	Reporter:	Bernie Hoefer <bhoefer>
Component:	Documentation	Assignee:	Nobody <nobody>
Documentation sub component:	default	QA Contact:
Status:	NEW ---	Docs Contact:
Severity:	low
Priority:	unspecified	CC:	ryandeussing
Version:	6.9.0	Keywords:	Reopened
Target Milestone:	Unspecified
Target Release:	Unused
Hardware:	All
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2023-06-13 00:19:10 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Bernie Hoefer 2021-10-30 17:13:30 UTC

Document URL: 
https://access.redhat.com/documentation/en-us/red_hat_satellite/6.9/html/provisioning_guide/using_pxe_to_provision_hosts#Provisioning_Bare_Metal_Hosts-Creating_New_Hosts_with_Unattended_Provisioning

Section Number and Name: 
6.3. Creating Hosts with Unattended Provisioning

Describe the issue:
MAC address step is listed twice; see steps 5 and 9.

Suggestions for improvement: 
List it only once.

Comment 1 Bernie Hoefer 2021-10-30 17:15:03 UTC

Oops, I meant steps 7 and 9.

Comment 4 Brad Buckingham 2023-05-08 12:49:27 UTC

Upon review of our valid but aging backlog the Satellite Team has concluded that this Bugzilla does not meet the criteria for a resolution in the near term, and are planning to close in a month. This message may be a repeat of a previous update and the bug is again being considered to be closed. If you have any concerns about this, please contact your Red Hat Account team.  Thank you.

Comment 5 Brad Buckingham 2023-06-13 00:19:10 UTC

Thank you for your interest in Red Hat Satellite. We have evaluated this request, and while we recognize that it is a valid request, we do not expect this to be implemented in the product in the foreseeable future. This is due to other priorities for the product, and not a reflection on the request itself. We are therefore closing this out as WONTFIX. If you have any concerns about this feel free to contact your Red Hat Account Team. Thank you.

Comment 6 Bernie Hoefer 2023-06-13 14:59:09 UTC

This is still a problem in the Satellite 6.13 document:

  _Provisioning Hosts_
  Chapter 6.3, "Creating Hosts with Unattended Provisioning"
  https://access.redhat.com/documentation/en-us/red_hat_satellite/6.13/html/provisioning_hosts/using_pxe_to_provision_hosts_provisioning#Creating_Hosts_with_Unattended_Provisioning_provisioning

Step 9 in that section is a duplicate of step 7.

This should be a simple fix to the documentation, so I am re-opening this Bugzilla ticket.

Comment 7 Brad Buckingham 2023-07-21 21:06:39 UTC

Upon review of our valid but aging backlog the Satellite Team has concluded that this Bugzilla does not meet the criteria for a resolution in the near term, and are planning to close in a month. This message may be a repeat of a previous update and the bug is again being considered to be closed. If you have any concerns about this, please contact your Red Hat Account team.  Thank you.

Comment 8 Bernie Hoefer 2023-07-25 13:01:25 UTC

This documentation fix is so incredibly easy -- it is just deleting step 9 of:

  https://access.redhat.com/documentation/en-us/red_hat_satellite/6.13/html/provisioning_hosts/using_pxe_to_provision_hosts_provisioning#Creating_Hosts_with_Unattended_Provisioning_provisioning

...since it is duplicate of step 7.

I understand the Satellite team has a huge backlog, but this Bug could be solved in the same amount of time than it takes to close it as "WONTFIX".  Having it fixed in the 6.13 documentation will (or at least "should") ensure it is fixed in future versions of the document.