Bug 2021213

Summary:	RHEL8 Guest Info Blank/Unknown - 6.0.0-29.module+el8.5.0+12386+43574bac
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Robert McSwain <rmcswain>
Component:	ovirt-guest-agent	Assignee:	Tomáš Golembiovský <tgolembi>
Status:	CLOSED DUPLICATE	QA Contact:	Lukas Svaty <lsvaty>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	4.4.8	CC:	ahadas, lsurette, mavital, mhicks, mkenneth, srevivo
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2021-11-09 08:08:29 UTC	Type:	Bug
Regression:	---	Mount Type:	---
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oVirt Team:	Virt	RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Robert McSwain 2021-11-08 15:19:14 UTC

Description of problem:
"some of our RHEL8 Guests aren't reporting IP/Hostname/Guest Info etc. But other RHEL8 Guests report with no issues. I've restarted ovirt-engine, but that didn't seem to help. I also updated one of the RHEL8 Guest to the latest qemu-guest-agent pkg (15:4.2.0-48.module+el8.4.0+11909+3300d70f.3). Didn't help. Agent is running on Guest. There is a '!' next to green up arrow saying: The latest guest agent needs to be installed and running on the guest. I updated to Software Version:4.4.8.5-0.4.el8ev on 9/14. This is also happening on our other RHEV environment."

Version-Release number of selected component (if applicable):
6.0.0-29.module+el8.5.0+12386+43574bac from https://access.redhat.com/downloads/content/qemu-guest-agent/6.0.0-29.module+el8.5.0+12386+43574bac/x86_64/fd431d51/package-changelog

How reproducible:
Unknown, intermittent

Steps to Reproduce:
Unknown, some guests succeed to show guest info, some do not. It is not clear why.

Actual results:
Guest info is shown on some guests but not others in RHV Admin Portal

Expected results:
All guests show guest info

Additional info:
Customer iniitally tried this on 4.2.0-48.module+el8.4.0+11909+3300d70f.3, results were the same. It is not known when this first appeared.

Comment 2 Arik 2021-11-09 08:08:29 UTC


*** This bug has been marked as a duplicate of bug 2003432 ***