Bug 2022793

Summary:	chmod: cannot access '/etc/pki/entitlement/*.pem': No such file or directory
Product:	Red Hat Enterprise Linux 9	Reporter:	Rehana <redakkan>
Component:	subscription-manager	Assignee:	Pino Toscano <ptoscano>
Status:	CLOSED ERRATA	QA Contact:	Red Hat subscription-manager QE Team <rhsm-qe>
Severity:	low	Docs Contact:
Priority:	medium
Version:	9.0	CC:	jhnidek, jsefler, jstodola, ptoscano, rbiba, redakkan, rhsm-qe, zpetrace
Target Milestone:	rc	Keywords:	EasyFix, Triaged
Target Release:	9.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	subscription-manager-1.29.21-1.el9	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	2015173	Environment:
Last Closed:	2022-05-17 15:58:19 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	2015173
Bug Blocks:

Description Rehana 2021-11-12 15:24:41 UTC

+++ This bug was initially created as a clone of Bug #2015173 +++

Description of problem:
Every time subscription-manager is being updated in AWS, the following error message is printed:

chmod: cannot access '/etc/pki/entitlement/*.pem': No such file or directory

The message itself is correct - there's no PEM file on RHEL VMs in AWS. These VMs consume content from RHUI and don't need sub-man at all, unless you decide to subscribe the system and make it use repos available to your account instead of RHUI. I guess this also applies to other cloud providers that use RHUI.

Version-Release number of selected component (if applicable):
subscription-manager-1.28.13-4.el8_4.x86_64

How reproducible:
Always

Steps to Reproduce:
1. Launch a RHEL 8 VM in AWS.
2. Update subscription-manager (or everything).

Actual results:
The aforementioned raw error message from chmod. I know it's not fatal, but it caught my attention unnecessarily.

Expected results:
Silence? Like, only run chmod if there's a PEM file in the entitlement dir, or mute chmod. I'd prefer the former.

Comment 1 Rehana 2021-11-19 17:05:52 UTC

Reproducing the failure on :
==========================
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.29.18-2.el9

# yum downgrade subscription-manager
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 2:28:14 ago on Fri 19 Nov 2021 09:26:47 AM EST.
Dependencies resolved.
==================================================================== 
 Package              Architecture                 Version      Repository              Size
============================================================================================= 
Downgrading:
 libdnf-plugin-subscription-manager     x86_64        1.29.18-2.el9      beaker-BaseOS       63 k
 python3-cloud-what          x86_64           1.29.18-2.el9          beaker-BaseOS  77 k
 python3-subscription-manager-rhsm          x86_64        1.29.18-2.el9      beaker-BaseOS      157 k
 subscription-manager     x86_64        1.29.18-2.el9         beaker-BaseOS             1.0 M
 subscription-manager-plugin-ostree       x86_64   1.29.18-2.el9   beaker-BaseOS          62 k
 subscription-manager-rhsm-certificates     x86_64   1.29.18-2.el9    beaker-BaseOS         47 k

Transaction Summary
================================================================================================== 
Downgrade  6 Packages

Total download size: 1.4 M
Is this ok [y/N]: y
Downloading Packages: (1/6): python3-cloud-what-1.29.18-2.el9.x86_64.rpm      2.4 MB/s |  77 kB     00:00    
(2/6): libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64.rpm  1.2 MB/s |  63 kB     00:00    
(3/6): python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64.rpm 2.3 MB/s | 157 kB     00:00    
(4/6): subscription-manager-plugin-ostree-1.29.18-2.el9.x86_64.rpm 1.9 MB/s |  62 kB     00:00    
(5/6): subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64.rpm 1.4 MB/s |  47 kB     00:00    
(6/6): subscription-manager-1.29.18-2.el9.x86_64.rpm 9.6 MB/s | 1.0 MB     00:00    
-----------------------------------------------------------------------------------
Total                                                                                                                                       9.8 MB/s | 1.4 MB     00:00     
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
  Preparing        :    1/1 
  Downgrading      : python3-cloud-what-1.29.18-2.el9.x86_64   1/12 
  Downgrading      : subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64   2/12 
  Downgrading      : python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64   3/12 
  Downgrading      : libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64   4/12 
  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64  5/12 
  Downgrading      : subscription-manager-1.29.18-2.el9.x86_64  5/12 
  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64 5/12 
chmod: cannot access '/etc/pki/entitlement/*.pem': No such file or directory

^^ reproducing the issue 

Preverifying on :
================
# subscription-manager version
server type: This system is currently not registered.
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.29.19-1.git.102.93c5be7.el9

# yum install *.rpm
Updating Subscription Management repositories.
This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 2:33:40 ago on Fri 19 Nov 2021 09:26:47 AM EST.

Dependencies resolved.
================================================================================ 
 Package                                                   Architecture              Version                                          Repository                       Size
=============================================================================== 
Upgrading:
 libdnf-plugin-subscription-manager  x86_64  1.29.19-1.git.102.93c5be7.el9     @commandline          65 k
 python3-cloud-what    1.29.19-1.git.102.93c5be7.el9    @commandline                     73 k
 python3-subscription-manager-rhsm   x86_64  1.29.19-1.git.102.93c5be7.el9  @commandline  142 k
 subscription-manager    x86_64   1.29.19-1.git.102.93c5be7.el9     @commandline          758 k
 subscription-manager-plugin-ostree     x86_64   1.29.19-1.git.102.93c5be7.el9 @commandline    60 k
 subscription-manager-rhsm-certificates   x86_64   1.29.19-1.git.102.93c5be7.el9   @commandline  48 k

Transaction Summary
==================================================================================================== 
Upgrade  6 Packages

Total size: 1.1 M
Is this ok [y/N]: y
Downloading Packages:
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
  Preparing        :   1/1 
  Upgrading        : python3-cloud-what-1.29.19-1.git.102.93c5be7.el9.x86_64    1/12 
  Upgrading        : subscription-manager-rhsm-certificates-1.29.19-1.git.102.93c5be7.el9.x86_64  2/12 
  Upgrading        : python3-subscription-manager-rhsm-1.29.19-1.git.102.93c5be7.el9.x86_64   3/12 
  Upgrading        : libdnf-plugin-subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64   4/12 
  Running scriptlet: subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64   5/12 
  Upgrading        : subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64   5/12 
  Running scriptlet: subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64   5/12 
  Upgrading        : subscription-manager-plugin-ostree-1.29.19-1.git.102.93c5be7.el9.x86_64   6/12 
  Cleanup          : subscription-manager-plugin-ostree-1.29.18-2.el9.x86_64    7/12 
  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64   8/12 
  Cleanup          : subscription-manager-1.29.18-2.el9.x86_64   8/12 
  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64   8/12 
  Cleanup          : python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64    9/12 
  Cleanup          : python3-cloud-what-1.29.18-2.el9.x86_64    10/12 
  Cleanup          : subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64   11/12 
  Cleanup          : libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64   12/12 
  Running scriptlet: subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64  12/12 
  Running scriptlet: libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64    12/12 
  Verifying        : libdnf-plugin-subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64  1/12 
  Verifying        : libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64      2/12 
  Verifying        : python3-cloud-what-1.29.19-1.git.102.93c5be7.el9.x86_64   3/12 
  Verifying        : python3-cloud-what-1.29.18-2.el9.x86_64   4/12 
  Verifying        : python3-subscription-manager-rhsm-1.29.19-1.git.102.93c5be7.el9.x86_64   5/12 
  Verifying        : python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64    6/12 
  Verifying        : subscription-manager-plugin-ostree-1.29.19-1.git.102.93c5be7.el9.x86_64  7/12 
  Verifying        : subscription-manager-plugin-ostree-1.29.18-2.el9.x86_64   8/12 
  Verifying        : subscription-manager-rhsm-certificates-1.29.19-1.git.102.93c5be7.el9.x86_64  9/12 
  Verifying        : subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64  10/12 
  Verifying        : subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64    11/12 
  Verifying        : subscription-manager-1.29.18-2.el9.x86_64  12/12 
Installed products updated.

Upgraded:
  libdnf-plugin-subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64            python3-cloud-what-1.29.19-1.git.102.93c5be7.el9.x86_64                               
  python3-subscription-manager-rhsm-1.29.19-1.git.102.93c5be7.el9.x86_64             subscription-manager-1.29.19-1.git.102.93c5be7.el9.x86_64                             
  subscription-manager-plugin-ostree-1.29.19-1.git.102.93c5be7.el9.x86_64            subscription-manager-rhsm-certificates-1.29.19-1.git.102.93c5be7.el9.x86_64           

Complete!


Message "chmod: cannot access '/etc/pki/entitlement/*.pem': No such file or directory" no longer appears.

Pre-verifying the bug .

Comment 6 Zdenek Petracek 2021-12-10 12:37:59 UTC

SM version:
[root@kvm-01-guest03 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 3.2.21-1
subscription management rules: 5.41
subscription-manager: 1.29.21-1.el9


Verifying - downgrading the system:
[root@kvm-01-guest03 ~]# yum install subscription-manager-1.29.18-2.el9
Updating Subscription Management repositories.
Last metadata expiration check: 0:04:17 ago on Fri 10 Dec 2021 02:28:33 PM IST.
Dependencies resolved.
======================================================================================================================
 Package                                    Arch       Version           Repository                              Size
======================================================================================================================
Downgrading:
 libdnf-plugin-subscription-manager         x86_64     1.29.18-2.el9     rhel-9-for-x86_64-baseos-beta-rpms      63 k
 python3-cloud-what                         x86_64     1.29.18-2.el9     rhel-9-for-x86_64-baseos-beta-rpms      78 k
 python3-subscription-manager-rhsm          x86_64     1.29.18-2.el9     rhel-9-for-x86_64-baseos-beta-rpms     158 k
 subscription-manager                       x86_64     1.29.18-2.el9     rhel-9-for-x86_64-baseos-beta-rpms     1.0 M
 subscription-manager-rhsm-certificates     x86_64     1.29.18-2.el9     rhel-9-for-x86_64-baseos-beta-rpms      47 k

Transaction Summary
======================================================================================================================
Downgrade  5 Packages

Total download size: 1.3 M
Is this ok [y/N]: y
Downloading Packages:
(1/5): libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64.rpm                     51 kB/s |  63 kB     00:01    
(2/5): python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64.rpm                      79 kB/s | 158 kB     00:01    
(3/5): subscription-manager-1.29.18-2.el9.x86_64.rpm                                  374 kB/s | 1.0 MB     00:02    
(4/5): python3-cloud-what-1.29.18-2.el9.x86_64.rpm                                     52 kB/s |  78 kB     00:01    
(5/5): subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64.rpm                 62 kB/s |  47 kB     00:00    
----------------------------------------------------------------------------------------------------------------------
Total                                                                                 499 kB/s | 1.3 MB     00:02     
Running transaction check
Transaction check succeeded.
Running transaction test
Transaction test succeeded.
Running transaction
  Preparing        :                                                                                              1/1 
  Downgrading      : python3-cloud-what-1.29.18-2.el9.x86_64                                                     1/10 
  Downgrading      : subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64                                 2/10 
  Downgrading      : python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64                                      3/10 
  Downgrading      : libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64                                     4/10 
  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64                                                   5/10 
  Downgrading      : subscription-manager-1.29.18-2.el9.x86_64                                                   5/10 
warning: /etc/rhsm/rhsm.conf created as /etc/rhsm/rhsm.conf.rpmnew

  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64                                                   5/10 
  Running scriptlet: subscription-manager-1.29.21-1.el9.x86_64                                                   6/10 
  Cleanup          : subscription-manager-1.29.21-1.el9.x86_64                                                   6/10 
  Running scriptlet: subscription-manager-1.29.21-1.el9.x86_64                                                   6/10 
  Cleanup          : python3-subscription-manager-rhsm-1.29.21-1.el9.x86_64                                      7/10 
  Cleanup          : python3-cloud-what-1.29.21-1.el9.x86_64                                                     8/10 
  Cleanup          : subscription-manager-rhsm-certificates-1.29.21-1.el9.x86_64                                 9/10 
  Cleanup          : libdnf-plugin-subscription-manager-1.29.21-1.el9.x86_64                                    10/10 
  Running scriptlet: subscription-manager-1.29.18-2.el9.x86_64                                                  10/10 
  Running scriptlet: libdnf-plugin-subscription-manager-1.29.21-1.el9.x86_64                                    10/10 
  Verifying        : subscription-manager-1.29.18-2.el9.x86_64                                                   1/10 
  Verifying        : subscription-manager-1.29.21-1.el9.x86_64                                                   2/10 
  Verifying        : libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64                                     3/10 
  Verifying        : libdnf-plugin-subscription-manager-1.29.21-1.el9.x86_64                                     4/10 
  Verifying        : python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64                                      5/10 
  Verifying        : python3-subscription-manager-rhsm-1.29.21-1.el9.x86_64                                      6/10 
  Verifying        : python3-cloud-what-1.29.18-2.el9.x86_64                                                     7/10 
  Verifying        : python3-cloud-what-1.29.21-1.el9.x86_64                                                     8/10 
  Verifying        : subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64                                 9/10 
  Verifying        : subscription-manager-rhsm-certificates-1.29.21-1.el9.x86_64                                10/10 
Installed products updated.

Downgraded:
  libdnf-plugin-subscription-manager-1.29.18-2.el9.x86_64            python3-cloud-what-1.29.18-2.el9.x86_64         
  python3-subscription-manager-rhsm-1.29.18-2.el9.x86_64             subscription-manager-1.29.18-2.el9.x86_64       
  subscription-manager-rhsm-certificates-1.29.18-2.el9.x86_64       

Message "chmod: cannot access '/etc/pki/entitlement/*.pem': No such file or directory" no longer appears.

Comment 8 errata-xmlrpc 2022-05-17 15:58:19 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (new packages: subscription-manager), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2022:3984