Bug 2023370

Summary: accidental scale down of overcloud and only old backup exists.
Product: Red Hat OpenStack Reporter: coldford <coldford>
Component: openstack-heatAssignee: OSP Team <rhos-maint>
Status: CLOSED NOTABUG QA Contact: David Rosenfeld <drosenfe>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 10.0 (Newton)CC: alifshit, bshephar, dasmith, dsedgmen, eglynn, jhakimra, jslagle, kchamart, marjones, ramishra, sbauza, schhabdi, sgordon, sputhenp, tkajinam, vromanso
Target Milestone: ---Keywords: Triaged, ZStream
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2021-12-02 16:39:33 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description coldford@redhat.com 2021-11-15 14:46:57 UTC
Description of problem:
- Customer accidently scaled down with a copy paste of the deployment command with -c6 set.
- No backup was taken just prior to the stack operation.
- Most recent backup prior to the scale down is from late 2019.
- Overcloud functionality has been restored by powering on the baremetal.

Version-Release number of selected component (if applicable):


How reproducible:
- always

Steps to Reproduce:
1. take no backup
2. accidently scale down overcloud with a copy paste of deployment script and incorrect compute count set.

Actual results:
- all but 6 hosts removed from uc

Expected results:
- 

Additional info:
- enhanced support customer
- support exception exists for continued support of EOL newton.

Comment 19 Red Hat Bugzilla 2023-09-15 01:17:15 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days